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OpenAIOpenAI

Technical Program Manager, Infrastructure Delivery Operations

Leads cross-functional delivery of large-scale AI infrastructure programs from planning through operational handoff, coordinating engineering, construction, hardware, networking, operations, and external partners. Requires 8+ years of complex technical program leadership, strong dependency and risk management, and executive communication skills.

About the job

Responsibilities

  • Lead cross-functional execution for Industrial Compute infrastructure delivery programs from planning through operational handoff.
  • Build and maintain integrated program plans spanning engineering, construction, hardware deployment, networking, commissioning, and operations.
  • Identify schedule risks, dependency conflicts, and execution bottlenecks before they impact delivery.
  • Develop executive-level reporting mechanisms covering program health, milestones, risks, mitigations, and critical decisions.
  • Coordinate across Hardware Engineering, Network Engineering, Hardware Operations, Capacity Delivery, Security, Finance, Supply Chain, and external infrastructure partners.
  • Drive operational readiness reviews before infrastructure enters production.
  • Build standardized delivery processes, governance models, and operating cadences that scale across multiple infrastructure programs.
  • Manage cross-functional action tracking, decision logs, risk registers, and executive escalations.
  • Establish program metrics and KPIs that improve predictability, transparency, and execution quality.
  • Partner with leadership to continuously improve infrastructure delivery methodologies.

Requirements

  • 8+ years leading complex technical programs or infrastructure delivery initiatives.
  • Experience managing large cross-functional programs involving multiple engineering organizations.
  • Strong understanding of program management methodologies, dependency management, and risk mitigation.
  • Experience working with executive stakeholders and communicating program status at multiple organizational levels.
  • Proven ability to drive execution across organizations without direct reporting authority.
  • Experience developing dashboards, KPIs, executive reviews, and operational mechanisms.
  • Strong written and verbal communication skills.
  • Ability to manage multiple concurrent high-priority programs.

Nice-to-Haves

  • Experience delivering hyperscale data centers, cloud infrastructure, AI infrastructure, networking infrastructure, semiconductor manufacturing, or other large-scale technical programs.
  • Familiarity with hardware deployment, commissioning, infrastructure operations, or capacity delivery.
  • Experience working with external vendors, cloud providers, construction partners, or manufacturing organizations.
  • Experience scaling program management organizations or building operational frameworks from the ground up.
  • PMP, PgMP, Agile, or equivalent program management certifications.

Skills

Program Management, Dependency Management, Risk Mitigation, Infrastructure Delivery, Cloud Infrastructure, Data Centers, AI Infrastructure, Networking, Hardware Deployment, Commissioning, Supply Chain, KPIs, Dashboards, Executive Reporting, Agile

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