Technical Program Manager, Platform Services
Leads complex, cross-functional platform engineering programs, aligning senior stakeholders, managing dependencies and risks, and improving execution across the organization. Requires 7+ years of technical program management experience, strong technical fluency, executive communication, and a technical bachelor’s degree or equivalent experience.
About the job
Responsibilities
- Partner with the VP of Platform Services and engineering managers to translate organizational priorities into executable program roadmaps with measurable outcomes.
- Lead complex, cross-functional technical programs from definition and planning through delivery and adoption.
- Manage goals, milestones, dependencies, decisions, execution risks, and operating rhythms across engineering and partner teams.
- Build scalable program mechanisms, including roadmap reviews, status reporting, escalation paths, and success metrics.
- Identify systemic issues and execution gaps, and lead teams toward durable solutions.
- Influence technical and business stakeholders on trade-offs and strategic decisions.
- Mentor others on program management practices and improve engineering execution standards.
- Drive monthly and quarterly business reviews, executive reporting, and cross-organizational communications.
- Collaborate with Product leadership to translate product roadmaps into programs spanning multiple engineering teams.
- Implement program tracking frameworks, including Gantt charts and single-source-of-truth models, to identify delivery risks early.
Requirements
- 7+ years of experience in technical program management, engineering program management, or a related role in software, infrastructure, or platform organizations.
- Experience leading large, ambiguous, multi-team programs with significant dependencies and measurable business or platform impact.
- Strong technical fluency, including the ability to discuss architecture, trade-offs, delivery risks, and execution plans with engineering leaders.
- Demonstrated ability to structure programs, drive decisions, and solve complex problems in fast-paced environments.
- Experience aligning senior stakeholders and improving communication, governance, and execution across interdependent teams.
- Bias for action and root-cause problem solving, with experience actively unblocking delivery beyond administrative tracking.
- Exceptional written and verbal communication skills, including synthesizing technical complexity into executive summaries and trade-off matrices.
- Experience establishing objective metrics to govern program success, including dashboards, SLO attainment, and cost trends.
- Bachelor’s degree in Engineering, Computer Science, a related technical field, or equivalent practical experience.
Nice-to-haves
- 15+ years of experience in the technology industry.
- Prior experience as a Software Engineer, Systems or Delivery Architect, or Technical Product Manager.
- Experience driving AI-assisted developer workflow tooling or agentic automation in developer environments.
Compensation and Benefits
- United States compensation range: $200,000–$245,000 USD, dependent on location and other factors.
- Total compensation may include restricted stock units.
- Benefits may include health, pharmacy, optical and dental coverage, paid time off, sick time off, short- and long-term disability coverage, life insurance, and 401(k) contributions, subject to eligibility.
Skills
Technical Program Management, Roadmapping, Risk Management, Dependency Management, Executive Communication, Program Governance, Gantt Charts, Jira, Metricsense, Datadog, SLOs, Cost Analysis, Ai Developer Tooling, Agentic Automation
Similar jobs
Technical Program Management jobs
GitLab
Bengaluru, India
Leads complex, cross-functional technical programs spanning product, engineering, data, and security, translating strategy into predictable execution and scaled adoption. The role requires senior stakeholder leadership, strong communication, risk management, and experience with SaaS, cloud infrastructure, DevOps, or AI/ML initiatives.
Fluidstack
New York, NYLeads Fluidstack’s NPI function, building stage-gate and manufacturing-transfer processes while managing a TPM team and portfolio of hardware programs spanning compute and power equipment. Requires 10+ years in hardware NPI or program management and 3+ years leading TPM or NPI teams.
Figma
San Francisco, CALead cross-functional infrastructure programs at Figma, coordinating reliability, storage, distributed systems, and compliance initiatives across engineering, security, and legal teams. Requires 8+ years of infrastructure TPM experience with deep technical expertise in cloud-native systems.
OpenAI
San Francisco, CA
Leads cross-functional delivery of large-scale AI infrastructure programs from planning through operational handoff, coordinating engineering, construction, hardware, networking, operations, and external partners. Requires 8+ years of complex technical program leadership, strong dependency and risk management, and executive communication skills.
OpenAI
San Francisco, CA
Leads scalable support delivery programs, operational frameworks, tooling, and AI-powered automation for strategic customers. Requires 8+ years in program management, operations, or support engineering and strong cross-functional execution skills.