Social Operations Manager

Responsibilities

• Build and maintain the master content calendar across platforms and campaigns, including organic/paid handoffs and publishing readiness such as asset QA, copy approvals, scheduling, and platform specifications.
• Manage approval workflows through Legal, Brand, and Compliance, keeping turnaround tight and documented.
• Tag content by campaign, format, audience, and objective, and own platform governance, including publishing tool settings, UTM conventions, and tagging taxonomy.
• Support creator campaign operations, including deliverables, approvals, and timelines; surface creator trends and top-performing assets to inform content planning.
• Build and maintain weekly and monthly performance reports with standardized metrics, track core engagement KPIs, and flag anomalies early.
• Use AI tools to accelerate reporting, tagging, and QA; maintain campaign performance logs for quarterly reviews and budget discussions.
• Maintain SOPs, templates, and project documentation.
• Set Social SEO tagging standards for discoverability and flag gaps that could hurt algorithm performance or reporting accuracy.

Requirements

• 4+ years of experience in social media operations, marketing operations, or creative project management within a brand or in-house team.
• Experience building and managing content calendars at scale across multiple platforms.
• Experience configuring publishing and project-management tools for team workflows, such as Notion, Jira, Sprout Social, Google Workspace, or Slack.
• Working knowledge of FTC content policies and platform compliance requirements.
• Comfort using AI tools to accelerate operational work.
• Strong written communication skills and a high tolerance for ambiguity.
• Drive and proactivity.

Compensation and Benefits

• Competitive base salary, stock options, and health benefits from day one.
• 401(k) plan with company match.
• Remote-friendly work within the United States.
• Flexible time off (FTO).
• Opportunities for growth.