Deal Desk Manager
The Deal Desk Manager will own regional commercial deal execution and quote-to-cash operations, partnering with Sales, Legal, Finance, and GTM Systems. The role requires 4+ years in Deal Desk, Revenue Operations, or a related function, plus strong Salesforce expertise and familiarity with SaaS deal workflows.
About the job
Responsibilities
- Own regional Deal Desk execution and quote-to-cash processes for new business, renewals, upsells, amendments, and other commercial motions.
- Structure and review deals in Salesforce and CPQ, ensuring accurate, compliant quotes and approval readiness.
- Advise Sales and Sales Leadership on pricing, discounts, approval requirements, and non-standard deal structures.
- Review contract dates, pricing, products, quantities, billing terms, ramp structures, and special terms.
- Ensure Salesforce quotes and customer-facing order forms are aligned before signature and closed-won processing.
- Support quarter-end execution while maintaining accuracy and operational discipline.
- Partner with Legal on non-standard terms and order form requirements, and with Finance on billing, reporting, and downstream processes.
- Collaborate with GTM Systems to resolve Salesforce and CPQ issues and improve processes and systems.
- Serve as an operational partner to Account Executives, Sales Managers, and GTM leaders.
- Identify recurring issues and improve Salesforce, CPQ, approval workflows, and quote validation processes.
- Support Sales onboarding and training on Deal Desk processes, Salesforce hygiene, and quote creation.
- Help build scalable, self-service workflows and automation for Deal Desk.
Requirements
- 4+ years of experience in Sales Operations, Revenue Operations, Deal Desk, Business Operations, Sales Strategy, or a similar role.
- Experience in B2B SaaS or enterprise software strongly preferred.
- Strong working knowledge of Salesforce.
- Familiarity with quote-to-cash processes, pricing, approvals, order forms, or commercial deal workflows.
- Ability to work cross-functionally with Sales, Legal, Finance, Systems, Strategy, leadership stakeholders, and distributed teams.
- Process-oriented and pragmatic, balancing speed, accuracy, and risk.
- Comfortable in a fast-paced, high-growth environment.
- Fluency with AI tools and automation, with interest in applying them to CPQ and Deal Desk workflows.
Nice to Have
- Experience with Salesforce CPQ or another quoting tool.
Compensation and Benefits
- Competitive base salary, equity package, and comprehensive benefits.
- Generous time off and parental leave policies.
- High-end equipment.
Skills
Salesforce, Salesforce Cpq, Quote-To-Cash, Pricing Strategy, Deal Desk, Revenue Operations, Approval Workflows, Order Forms, AI Automation
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