People Business Partner, Employee Relations & Performance

Responsibilities

• Partner with frontline managers to ensure consistent, fair, and rigorous performance management across teams.
• Coach managers on setting clear expectations, delivering effective feedback, and taking action on performance outcomes.
• Serve as the first point of contact for manager questions about performance-related cases and processes.
• Build resources such as coaching-plan templates, toolkits, and training to strengthen manager effectiveness.
• Run and document employee investigations end-to-end, escalating themes and risks as needed.
• Provide guidance and operational support for employee terminations.
• Own operational logistics for promotion and performance check-in calibrations.
• Partner with People Partners and Workplace Experience on return-to-office audits.

Requirements

• 5–8 years of experience in HR, ideally in high-growth organizations.
• Experience running employee investigations end-to-end, including documentation and recommendations.
• Hands-on experience supporting or executing employee terminations.
• Strong understanding of performance management practices, including feedback, coaching, calibration, and documentation.
• Ability to build trusted relationships with managers and influence outcomes.
• Strong organizational skills and ability to manage multiple workstreams.
• Clear and concise written and verbal communication.
• Ability to handle sensitive information with discretion and sound judgment.

Nice-to-haves

• Experience supporting customer-facing or fast-scaling teams.
• Familiarity with performance management systems such as Lattice or HRIS tools such as Workday.
• Experience with manager enablement or training programs.
• Interest in building scalable People processes and improving operational efficiency.

Compensation

• Expected salary range: $144,640–$180,800 base salary.
• Equity and other compensation may be provided depending on the position offered.