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Channel Partner Manager

Builds and manages channel partner ecosystem from scratch, recruiting resellers, tech partners, and agencies. Defines strategy, creates enablement materials, tracks pipeline, and drives partner-sourced revenue. Requires 4+ years in channel sales or partner management.

120k – 170kUnited StatesPartnershipsRemote4+ YOE

About the role

What You'll Do

  • Define and execute Phonely's channel partner strategy from the ground up
  • Identify, recruit, and onboard strategic partners (resellers, tech partners, consultancies, agencies, SIs)
  • Build and maintain strong relationships with partner stakeholders at all levels
  • Create partner enablement materials: training, sales collateral, demo environments, co-marketing content
  • Develop joint go-to-market plans with key partners
  • Track and manage partner pipeline, deal registration, and revenue attribution
  • Negotiate partnership agreements and commercial terms
  • Represent Phonely at partner events, conferences, and industry gatherings
  • Collaborate with sales to support partner-sourced and partner-influenced deals
  • Report on channel performance and iterate on strategy based on results

What You'll Bring

  • 4+ years in channel sales, partner management, or business development
  • Experience building or significantly growing a partner program
  • Strong relationship-building skills, you're the person partners want to work with
  • Strategic thinker who can also execute on day-to-day partner operations
  • Comfortable with technical products and able to enable non-technical partners
  • Organized, self-directed, and comfortable with ambiguity
  • Excellent written and verbal communication

Nice to Have

  • Existing relationships with telecom, contact center, or SaaS channel partners
  • Experience in voice AI, UCaaS, CCaaS, or related technology categories
  • Background at a company with a channel-led or channel-assisted GTM model
  • Familiarity with partner ecosystems at Twilio, Five9, Genesys, Salesforce, or HubSpot

Skills

Channel SalesPartner ManagementBusiness DevelopmentGo-To-MarketSales CollateralDeal RegistrationPartner EnablementRevenue AttributionCRMSaaS

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