Document Specialist
The Document Specialist manages healthcare claims and document workflows, including quality checks, routing, reconciliation, data entry, and issue reporting. The role requires strong attention to detail, organizational and analytical skills, and proficiency with office and document-management tools.
About the job
Responsibilities
- Manage document workflows, including processing, quality assurance, and adherence to internal procedures.
- Review incoming claims, assign statuses, organize data, verify accuracy, and route files to auditors.
- Maintain import queues, reconcile balances, validate charges, correct errors, and manage claim routing.
- Oversee file intake and output, addressing discrepancies, errors, and inquiries.
- Identify and report production environment issues by submitting detailed service tickets.
- Analyze data trends across documents and systems, and provide updates on status, claims routing, efficiency, inventory, and volume.
- Monitor file-sharing processes to ensure data transfer accuracy and appropriate volume levels.
- Perform data entry for itemized bills.
- Complete additional operational tasks as assigned.
Requirements
- Healthcare background preferred.
- Proficiency with Microsoft Office Suite, Adobe Acrobat, multi-monitor setups, and company-specific software.
- Strong attention to detail and excellent organizational, analytical, and critical-thinking skills.
Compensation and Benefits
- $15.00 USD per hour; non-exempt position.
- PTO, paid holidays, and volunteer days.
- Eligibility for health, vision, and dental coverage; 401(k) participation with company match; and flexible spending accounts.
- Tuition reimbursement.
- Eligibility for company-paid life insurance, short-term disability, and parental leave.
- Remote and hybrid work options.
Skills
Microsoft Office, Adobe Acrobat, Data Entry, Quality Assurance, Claims Processing, Data Analysis, File Management, Service Tickets
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