Account Executive - North America - Strategic
Strategic Account Executive owning a named portfolio of enterprise customers at ElevenLabs. Drive complex seven-figure deals, build executive relationships, advise on AI transformation, and feed customer insights into product roadmap.
About the job
Responsibilities
- Own and grow a focused portfolio of strategic accounts, driving both net-new business and expansion
- Develop and execute multi-year account strategies across business units, geographies, and use cases
- Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions)
- Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders
- Act as a strategic advisor, educating on emerging trends and shaping customers’ long-term AI roadmap
- Partner cross-functionally with Solutions Engineering, Customer Success, and Partnerships to deliver and expand
- Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights
- Feed learnings from the field into the product roadmap and broader strategic sales playbook
- Drive creative outbound and high-touch engagement strategies (onsites, exec briefings, events)
Requirements
- 6-10+ years of quota-carrying experience with a focus on strategic / enterprise accounts
- Proven track record of closing and expanding seven-figure+ deals within named accounts
- Experience leading complex, multi-threaded sales cycles across large organizations
- Strong ability to drive land-and-expand motions and long-term account growth
- Experience scoping consultative, custom deals that go beyond standard SKUs
- Technical fluency - able to engage product and engineering leaders on APIs, integrations, and architecture
- Executive presence with the ability to influence C-suite stakeholders and long-term strategy
- Track record of translating customer needs into product feedback and roadmap influence
- Creative, self-driven approach to outbound and pipeline generation
- Comfortable operating in a high-growth, ambiguous environment, building playbooks from scratch
- Willingness to travel for customer engagements (onsites, QBRs, executive meetings)
- Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
Skills
Enterprise Sales, Complex Deal Closing, Account Management, Multi-Threaded Sales, Land And Expand, Technical Fluency, API Integrations, C-Suite Engagement, Outbound Strategy, Product Feedback
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