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OpenAIOpenAI

Market Research Lead

Leads market research initiatives translating insights into actionable marketing plans and GTM strategies for AI products. Requires 10+ years in mixed-methods research, data analysis, and experience with technical audiences like developers.

About the job

Responsibilities

  • Play an integral part of Marketing and being a strategic partner to brand, product marketing, creative, product and beyond.
  • Design, execute, and deliver high-impact research using mixed methods.
  • Work on a diverse portfolio of business challenges - how do we reach the next billion people, how do we grow internationally, how do we position our suite of products, and how do we ship joy to our customers.
  • Translate business questions into research plans.
  • Translate data into clear, compelling narrative.
  • Develop deep empathy for developers, builders, and technical decision-makers, understanding their workflows, motivations, and pain points across the lifecycle.
  • Shape go-to-market strategies for technical products including positioning, messaging, and developer segmentation.

Requirements

  • 10+ years experience in data analysis, mix-method user or market research.
  • Experience with independently executing full-cycle research from research design to reporting.
  • Extensive background in quantitative and qualitative research, including hands-on experience in survey/discussion guide development and data analysis (weighting, data cleaning, regression, etc.).
  • Experience directing agencies/vendors to deliver results.
  • Experience using data from various sources, including behavioral and product usage data, to influence executives and stakeholders.
  • Experience conducting research with developers, technical users, or B2B audiences.
  • Experience with product or GTM strategy research (positioning, messaging development, etc.), brand research, campaign development, and tracking.
  • Experience with statistical analysis tools and survey programming tools.
  • Experience conducting global research studies.

Nice-to-Haves

  • Experience with behavioral data.

Skills

Quantitative Research, Qualitative Research, Survey Design, Data Analysis, Statistical Analysis, Regression Analysis, Market Research, Behavioral Data, Product Usage Data, Go-to-Market Strategy

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