Technical Consultant, Enterprise, Oracle Cloud

Responsibilities

• Serve as the primary Technical Consultant for Enterprise accounts running Oracle Cloud, supporting complex, high-impact customers with multi-entity, multi-ERP, and global financial environments.
• Advise customers and internal teams during high-value implementations and expansion opportunities by guiding Oracle Cloud integration, configuration, and system design.
• Assess customer requirements and propose scalable solutions involving Oracle Cloud, HRIS, and API integrations.
• Support technical workstreams with onboarding specialists and implementation leads to accelerate time-to-value and customer success.
• Troubleshoot Oracle Cloud integration blockers and guide customers through complex configuration decisions.
• Participate in technical discovery and recommend best-fit Ramp architecture, including when and how to use Ramp’s API.
• Act as a subject matter expert on Oracle Cloud and Ramp accounting integrations, partnering with Sales, Product, and external partners.
• Contribute to internal documentation and tooling that scales support for Oracle Cloud integration use cases.
• Channel customer pain points and feedback to Product and Engineering to influence the product roadmap.

Requirements

• Bachelor’s degree in computer science, engineering, finance, business, or a related field.
• 4+ years of experience in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in SaaS or fintech.
• 3+ years of hands-on experience with Oracle Fusion Cloud, including financials modules, integration patterns, and enterprise deployment models.
• Deep familiarity with Oracle Cloud Financials accounting workflows, including General Ledger, Accounts Payable, Subledger Accounting, and multi-organization structures.
• Experience with APIs, integration logic, and system architecture, with the ability to explain these concepts to finance and operations stakeholders.
• Ability to advise on non-standard Oracle Cloud implementations and edge cases while balancing customer needs with platform scalability and supportability.
• Strong communication, organization, problem-solving, collaboration, ownership, and adaptability skills.

Nice to Have

• Oracle Cloud Procurement implementation experience.
• Oracle Projects (PPM) implementation experience.

Benefits

• Flexible PTO, home-office equipment, health and wellness stipend, intra-office travel budget, and weekly coffee stipend.
• United States benefits include medical, dental, and vision coverage, One Medical membership, 401(k) with employer match, fertility HRA, parental leave, pet insurance, office perks, and relocation support to NYC or San Francisco.
• Canada benefits include group medical, dental, and vision coverage, life and disability coverage, fertility drug coverage, retirement-plan matching, parental leave, and employee assistance and virtual care.
• United Kingdom benefits include private medical insurance, virtual care, workplace pension, and parental leave.