Technical Account Manager, Data Licensing
Manages deployment and ongoing delivery of data licensing partnerships, coordinating technical requirements, data products, integrations, and partner support across internal and external stakeholders. Requires technical account management, complex project management, data communication, and cross-functional execution experience.
About the job
Responsibilities
- Serve as the primary point of contact between data partners and Fetch’s internal Sales, Product, Data, Analytics, Legal, and Technical teams.
- Translate commercial partnership requirements into implementation plans, milestones, owners, dependencies, and timelines.
- Manage end-to-end deployment of licensed data products, including onboarding, delivery, testing, validation, launch, and ongoing support.
- Coordinate data specifications, delivery methods, taxonomy, documentation, and recurring data feeds.
- Monitor timelines, data quality, KPIs, delivery performance, and partner health.
- Identify implementation risks, technical blockers, and data-quality issues, coordinating stakeholders toward resolution.
- Ensure data delivery aligns with partnership scope and licensed use cases.
- Educate partners on data products, capabilities, delivery processes, and technical requirements.
- Provide implementation and performance updates to partners.
- Improve deployment workflows, documentation, and partner support processes.
- Use AI-enabled tools for documentation, project management, issue identification, communication, and operational efficiency.
Requirements
- 2+ years of technical account management experience supporting data licensing.
- Experience implementing or delivering data products, data integrations, APIs, or similar technical solutions.
- Experience managing complex projects across technical and non-technical stakeholders.
- Ability to translate partner or business requirements into implementation plans, workflows, and deliverables.
- Experience communicating data-informed insights, issues, and recommendations.
- Strong project management, problem-solving, influencing, and ambiguity-management skills.
- Exceptional written communication skills.
- Willingness to travel for partner meetings, implementations, or presentations.
Nice-to-haves
- Familiarity with APIs, cloud-based data sharing, recurring data feeds, and file-based delivery.
- Experience troubleshooting data quality, implementation, or delivery issues with technical teams.
- Advanced Excel skills, including filters, formulas, pivot tables, and large data sets.
- Knowledge of consumer insights, measurement, and marketing terminology.
- Experience with Salesforce functions and dashboards.
- Cross-functional experience with Product, Engineering, Data, Analytics, Legal, Sales, or Account Management.
- Familiarity with data licensing concepts, permitted use cases, data access, delivery requirements, and partner obligations.
- Familiarity with AI-driven decision-support or automation tools.
Compensation and Benefits
- Base salary: $121,224–$142,616.
- Equity for full-time employees.
- Health, wellness, and security benefits.
Skills
Data Licensing, Technical Account Management, APIs, Data Integrations, Cloud Data Sharing, Data Feeds, Project Management, Excel, Salesforce, Data Quality, Consumer Insights, Marketing Measurement, AI Tools
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