Social and Community Manager

Key Responsibilities

Narrative & Trend Judgment

• Track conversations relevant to Fireworks in real time, judge what's worth jumping on versus noise, and move fast when a moment opens with a strong instinct for tone and timing.
• Frame narratives that give the community and market a reason to talk about Fireworks, not just one-off posts.

Data, Analysis & Reporting

• Monitor social, Discord, and community platforms daily using analytics tools.
• Track the metrics that matter (engagement, reach, sentiment, growth, community health), turn them into clear reports, and use insights to recommend content changes, experiments, and next steps.

Content Creation & Execution

• Create on-brand content informed by data, trends, and community feedback.
• Generate fresh formats that make technical AI topics shareable, own the social calendar, and ship consistently without losing the creative edge.

Community Engagement

• Moderate discussions, answer questions, welcome members, and foster helpful conversations.
• Support and help run community programs (Champion/Ambassador initiatives, newsletters, AMAs, cohorts), and proactively spot ways to strengthen connections.

Events & Cross-Team Collaboration

• Help plan and execute virtual and in-person events, webinars, and meetups, measuring impact to improve future ones.
• Keep calendars, trackers, and dashboards meticulously organized, and share data-driven insights with marketing, product, and engineering so efforts run smoothly and scale.

What We’re Looking For

Must-Haves

• 3–6 years of hands-on experience in social media management or community management (developer or AI communities preferred).
• Sharp judgment on what's worth a reaction and what to ignore, plus a track record of content or narratives that actually traveled.
• Strong excellence in data and analytics, you confidently track metrics, interpret performance, create reports/dashboards, and use insights to guide execution and optimization.
• Self-starter mindset: comfortable proactively identifying trends and opportunities, then recommending actions or ideas to the team.
• Creative thinker who generates fresh content ideas and approaches while staying on-brand.
• Hands-on experience actively engaging and growing communities (Discord, Reddit, X, forums, etc.).
• Experience with social and community analytics tools (native platforms + tools like Sprout Social or similar).
• Meticulously organized with strong project management skills.
• AI native, you use LLMs and generative AI tools daily and understand developer workflows around models and inference.
• Strong execution skills: reliable, detail-oriented, and proactive in delivering high-quality work in a fast-paced environment.

Nice-to-Haves

• Experience supporting or contributing to community programs and events.
• Familiarity with AI infrastructure or open-source model communities (e.g., Hugging Face ecosystem).
• Basic video or multimedia production skills.
• Background in fast-paced startup environments.

Compensation & Benefits

• Base Pay Range: $140,000–$160,000 USD
• Total compensation includes meaningful equity in a fast-growing startup, along with a competitive salary and comprehensive benefits package.