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IntercomIntercom

Senior Sales Manager, Continental Europe

Leads the Continental Europe sales organization, coaching Account Executives and driving pipeline, forecast accuracy, revenue growth, and execution across mid-market and enterprise accounts. Requires significant SaaS sales leadership, complex B2B selling experience, and strong commercial and people-management skills.

About the job

Responsibilities

  • Lead, coach, and develop a team of Account Executives across Continental Europe.
  • Drive consistent pipeline generation, forecast accuracy, and revenue performance.
  • Support representatives through complex commercial negotiations and multi-stakeholder sales cycles.
  • Build a culture of accountability, performance, and continuous improvement.
  • Partner cross-functionally with Marketing, Customer Success, Solutions Engineering, and Partnerships teams.
  • Recruit, onboard, and develop top sales talent.
  • Monitor key sales metrics and identify opportunities to improve execution and conversion rates.
  • Contribute to regional go-to-market planning and execution.
  • Ensure operational discipline across forecasting, CRM hygiene, and sales processes.

Requirements

  • Significant experience leading successful SaaS sales teams.
  • Proven track record of delivering and exceeding revenue targets.
  • Strong people leadership and coaching capabilities.
  • Experience managing complex B2B sales cycles.
  • Strong commercial acumen and forecasting discipline.
  • Ability to operate effectively across multiple European markets and cultures.
  • Excellent communication, stakeholder management, and leadership skills.

Nice to Have

  • Experience working in high-growth or scaling technology businesses.

Compensation and Benefits

  • Competitive salary and equity in a fast-growing start-up.
  • Lunch provided every weekday, plus snacks and a fully stocked kitchen.
  • Regular compensation reviews.
  • Unlimited access to Claude Code and other best-in-class AI tools.
  • Pension scheme with employer matching up to 4%.
  • Life assurance and comprehensive health and dental insurance for employees and dependents.
  • Flexible paid time off policy.
  • Paid maternity leave and six weeks of paternity leave.
  • Cycle-to-Work Scheme and secure bike storage.
  • MacBooks provided as standard, with Windows available for certain roles.

Work Arrangement

  • Hybrid working policy with employees expected to work from the office at least three days per week.

Skills

SaaS, B2B Sales, Pipeline Generation, Sales Forecasting, Revenue Growth, Sales Coaching, People Leadership, Commercial Negotiation, CRM, Go-to-Market Strategy

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