Manager, Forward Deployed Engineering
Lead and scale a team of Forward Deployed Engineers and AI Engineers delivering large-scale data migrations, AI/ML platforms, and enterprise analytics programs for strategic Databricks customers.
About the job
Responsibilities
- Drive regional performance targets including billable utilisation, team growth, and hiring while championing delivery excellence and customer success across the FDE portfolio
- Lead high-stakes enterprise engagements: partner with Account Executives, Engagement Managers, and Field Engineering leaders to position and deliver transformational PS programs spanning data migrations, AI/ML platforms, and advanced analytics
- Champion delivery governance and operational rigor: establish best practices for project oversight, risk management, and quality standards that scale with a growing FDE & AI Engineering practice
- Act as executive escalation point for critical customer situations, leveraging deep technical credibility and leadership judgment to protect strategic relationships and drive resolution
- Develop and retain exceptional technical talent: mentor Forward Deployed Engineers and AI Engineers through structured career pathways, technical coaching, and a culture of innovation, mastery, and continuous growth
Requirements
- 4+ years of people leadership experience managing high-performing technical delivery teams, solution architects, or professional services organisations with a proven track record of building excellence-driven cultures
- 5+ years of hands-on individual contributor experience as a technical solutions architect or data/AI engineer, providing the technical depth to coach and credibly support senior practitioners
- Demonstrated success leading large-scale data platform migrations and AI/ML programs within enterprise environments, across industries such as Finance, Healthcare, Retail, Telco, or Energy
- Strong executive presence and stakeholder management skills, with experience navigating complex, high-stakes customer environments and influencing at the C-suite level
- Familiarity with Databricks, Apache Spark™, MLflow, Delta Lake, or the modern data and AI ecosystem; hands-on experience with Databricks or a direct competitor is highly valued
Skills
Databricks, Spark, MLflow, Delta Lake, Data Platform Migrations, Ai/Ml Programs, Solutions Architecture, Professional Services, Enterprise Data Platforms, MLOps
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