Senior Manager, Solutions Engineering
Leads the EMEA Solutions Engineering organization, developing technical talent and partnering with sales and enterprise customers throughout the pre-sales and post-sale journey. The role requires strong security and cloud infrastructure expertise, customer-facing leadership, and experience managing technical teams.
About the job
Responsibilities
- Lead and develop a regional team of Solutions Engineers across EMEA.
- Train, coach, mentor, and guide team members toward strong performance, career progression, and personal growth.
- Coach Solutions Engineers on technical depth and sales excellence, including discovery, business-value articulation, proof-of-concept strategy, and executive communication.
- Collaborate with engineering teams at sophisticated technology companies.
- Help customers improve their security, compliance, and development experience.
- Visit major customers onsite to demonstrate features and construct solutions.
- Conduct structured 1:1s, set performance goals, and own career development plans.
- Partner with regional sales leaders and Account Executives to balance Solutions Engineering utilization, prioritize opportunities, and improve technical win rates.
- Engage EMEA enterprise customers at executive and technical-architect levels to build long-term relationships and ensure post-sale technical success.
Requirements
- Experience managing a team of Solutions Engineers or technical customer-facing professionals, with a record of developing talent and improving team performance.
- Strong command of the pre-sales process, including discovery, technical qualification, proof-of-concept design, and connecting technical capabilities to business outcomes.
- Experience managing customer outcomes across sales, onboarding, adoption, and growth.
- Strong understanding of Linux networking and network security principles.
- Hands-on knowledge of Kubernetes, Docker, and Terraform.
- Hands-on experience with at least one major public cloud provider: AWS, GCP, or Azure.
- Working knowledge of identity and access management concepts, including SSO, OIDC, SAML, RBAC, mutual TLS, zero-trust architecture, and PAM.
- Experience navigating complex infrastructure deployments at security-conscious enterprise organizations.
- Strong troubleshooting and debugging skills for server-side software and distributed systems.
- Fluency in English.
Nice to Have
- Additional European language proficiency, such as German, French, or Dutch.
Benefits
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies
- Retirement savings plans
- Professional development opportunities
Skills
Linux, Networking, Network Security, Kubernetes, Docker, Terraform, AWS, GCP, Azure, SSO, OIDC, SAML, RBAC, Zero Trust, Pam
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