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Ambience HealthcareAmbience HealthcareSan Francisco, CA

Business Operations Lead

Leads cross-functional initiatives in a high-growth AI healthcare SaaS company, owning projects from scoping to execution including pricing strategy, RevOps infrastructure, and workflow optimization. Requires 4-8 years in BizOps/strategy with strong analytical and systems thinking skills.

170k – 200k/yr
Remote4+ YOEBusiness Operations

About the role

Responsibilities

  • Drive high-leverage, cross-functional initiatives end-to-end — from scoping and stakeholder alignment through execution, measurement, and handoff with playbooks.
  • Redesign implementation workflows to lift site go-live throughput with the same team capacity.
  • Define pricing and packaging strategy, including SKUs and tiers, pilot with customers, and measure close-rate impact.
  • Build cross-functional product launch playbooks (Alpha → Beta → GA) covering user rollout, enablement materials, and client education.
  • Stand up initial RevOps infrastructure including pipe-to-revenue models, rep performance dashboards, ROI frameworks, and stage definitions.
  • Launch finance tooling MVPs such as license management and automated monthly true-ups.
  • Deliver project dashboards, KPI specs, short playbooks, and regular update cadences for every initiative.

Must-Have Qualifications

  • 4–8 years in top-tier consulting, BizOps, strategy, or founder/operator roles with clear 0→1 delivery.
  • Demonstrated wins owning cross-functional initiatives such as pricing, segmentation, rollout throughput, or RevOps/GTM programs.
  • Strong analytical capability — comfort with Excel/Sheets, reading SQL/BI output, and backing recommendations with data.
  • Excellent executive communication: crisp memos, clear asks, and tight stakeholder management.
  • High learning slope: picks up new domains fast, thrives with autonomy, low ego, high ownership.
  • Systems thinking: turns messy processes into simple, durable mechanisms including cadences, SLAs, and dashboards.

Nice-to-Have Qualifications

  • Healthcare or other regulated industry experience.
  • Hands-on familiarity with modern data stacks as a consumer or partner, such as Snowflake, dbt, and Sigma.
  • Experience building operating cadences in high-growth SaaS startups.
  • Familiarity with CRM and RevOps tooling.

Compensation

  • Base compensation: $170,000 to $200,000 per year, excluding equity or bonus targets.

Skills

SQLExcelSnowflakedbtSigmaCRMRevopsBI ToolsGoogle Sheets
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