Product & Technology Communications Manager

Responsibilities

• Develop product and technology communications strategies that support Cohere’s business goals, product roadmap, and technical differentiation.
• Partner with product, engineering, research, and modeling leaders to craft messaging, narratives, and materials that explain Cohere’s technology in accessible, high-impact ways.
• Lead communications around product launches, including messaging frameworks, FAQs, press releases, and executive talking points.
• Translate complex technical concepts into clear, compelling content for customers, partners, analysts, and media.
• Collaborate with corporate comms to drive proactive storytelling that elevates Cohere’s technical leadership and product momentum.
• Work closely with marketing to ensure consistency across product marketing, developer content, and external communications.
• Support thought leadership for product, research, and modeling executives.
• Use qualitative and quantitative insights to refine messaging and understand what resonates with technical audiences.
• Prepare and support crisis and issues communications related to product, security, or technical incidents, partnering with Corporate Communications and relevant teams.

Requirements

• 5–7 years of experience in product and technology communications, or technical content — ideally in AI, enterprise software, or developer‑focused environments.
• Exceptional writer with a talent for simplifying complex technical topics without losing nuance.
• Experience partnering with product and engineering leaders and can operate as a trusted advisor.
• Understand enterprise AI, machine learning, or developer ecosystems and are eager to go deeper.
• Highly organized and detail‑oriented with strong project management skills and a bias for action.
• Comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments.
• Experience with product launches, technical content development, or developer‑focused communications.
• Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams.

Nice-to-Haves

• Experience in AI, enterprise software, or developer-focused environments.

Compensation and Benefits

Compensation

• United States: $100,000 – $210,000 USD
• Canada: $145,000 – $240,000 CAD

Benefits

• Weekly lunch stipend of $75/£75 or equivalent.
• Full health and dental benefits, including a separate budget for mental health.
• RRSP matching, 401K, Pension Scheme.
• 100% Parental Leave top-up for up to 6 months.
• Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement.
• Education & learning stipend for conferences, courses, and coaching.
• 6 weeks of paid vacation.
• Budget for traveling to other offices if remote, plus an annual company offsite.
• $500 home office stipend.
• Co-working benefit for those not near an office.