Product & Technology Communications Manager
Product & Technology Communications Manager at Cohere, translating complex AI, ML, and enterprise technology into compelling narratives, messaging, and content. Partners with product, engineering, and research leaders on launches, thought leadership, and proactive storytelling for technical and mainstream audiences. Requires 5-7 years in tech comms or technical content.
About the job
Responsibilities
- Develop product and technology communications strategies that support Cohere’s business goals, product roadmap, and technical differentiation.
- Partner with product, engineering, research, and modeling leaders to craft messaging, narratives, and materials that explain Cohere’s technology in accessible, high-impact ways.
- Lead communications around product launches, including messaging frameworks, FAQs, press releases, and executive talking points.
- Translate complex technical concepts into clear, compelling content for customers, partners, analysts, and media.
- Collaborate with corporate comms to drive proactive storytelling that elevates Cohere’s technical leadership and product momentum.
- Work closely with marketing to ensure consistency across product marketing, developer content, and external communications.
- Support thought leadership for product, research, and modeling executives.
- Use qualitative and quantitative insights to refine messaging and understand what resonates with technical audiences.
- Prepare and support crisis and issues communications related to product, security, or technical incidents, partnering with Corporate Communications and relevant teams.
Requirements
- 5–7 years of experience in product and technology communications, or technical content — ideally in AI, enterprise software, or developer‑focused environments.
- Exceptional writer with a talent for simplifying complex technical topics without losing nuance.
- Experience partnering with product and engineering leaders and can operate as a trusted advisor.
- Understand enterprise AI, machine learning, or developer ecosystems and are eager to go deeper.
- Highly organized and detail‑oriented with strong project management skills and a bias for action.
- Comfortable navigating ambiguity and thrive in fast‑moving, high‑growth environments.
- Experience with product launches, technical content development, or developer‑focused communications.
- Build strong cross‑functional relationships to drive clarity, consistency, and alignment across teams.
Nice-to-Haves
- Experience in AI, enterprise software, or developer-focused environments.
Compensation and Benefits
Compensation
- United States: $100,000 – $210,000 USD
- Canada: $145,000 – $240,000 CAD
Benefits
- Weekly lunch stipend of $75/£75 or equivalent.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months.
- Annual enrichment benefits for arts & culture, fitness/wellness, quality time, and workspace improvement.
- Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation.
- Budget for traveling to other offices if remote, plus an annual company offsite.
- $500 home office stipend.
- Co-working benefit for those not near an office.
Skills
AI, Enterprise Ai, Machine Learning, Product Communications, Technology Communications, Technical Writing, Messaging Frameworks, Press Releases, Thought Leadership, Crisis Communications, Product Launches
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