Strategic Account Manager
Own strategic enterprise accounts by securing renewals, driving land-and-expand growth, and closing selected net-new opportunities. The role requires 10+ years of enterprise technology sales or account management experience, technical credibility, executive relationship skills, and a bachelor’s degree.
About the job
Responsibilities
- Retain, defend, and expand SnapLogic’s footprint within existing strategic enterprise accounts.
- Hunt and close net-new enterprise logos through targeted outbound prospecting and full-cycle sales execution.
- Own a portfolio of high-value strategic enterprise accounts, securing renewals and driving cross-sell and upsell opportunities.
- Identify new business units, use cases, and departments for expansion.
- Develop and present 90-day account and territory plans covering stakeholder maps, risk mitigation, whitespace expansion, and regional net-new targets.
- Build relationships across enterprise stakeholders, from technical contributors and developers to CIOs, CTOs, and Chief Data Officers.
- Partner with Customer Success Managers and Solutions Architects to drive product adoption, track ROI, and develop referenceable customers.
- Manage renewals and maintain accurate pipeline and activity tracking in Salesforce.
Requirements
- 10+ years of experience in strategic account management, enterprise sales, or relationship management selling IT technology solutions.
- Consistent success meeting or exceeding net revenue retention expansion and net-new business quotas.
- Experience managing a quota structure split between account growth and renewals and net-new ARR acquisition.
- Experience with both SaaS and on-premise enterprise software.
- Technical familiarity with SaaS integration, APIs, data pipelines, or enterprise application ecosystems.
- Success managing complex commercial cycles, including multi-year enterprise renewals, expansion agreements, and net-new contracts.
- Strong executive presence, negotiation, and conflict-resolution skills.
- Proactive, solution-oriented approach to complex technical and political challenges.
- Bachelor’s degree required.
Nice to Have
- Experience working in a startup or scale-up environment.
Skills
SaaS, Enterprise Software, Salesforce, APIs, Data Pipelines, Saas Integration, On-Premise Software, Net Revenue Retention, Arr, Enterprise Sales
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