Inside Sales Representative, French or German Speaker
Manages inbound expansion, renewal, billing, and qualification requests for existing Figma customers while partnering with Sales, Support, Billing, and Marketing. The role requires strong technical aptitude, customer-facing sales or support interest, and fluency in French or German.
About the job
Responsibilities
- Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing.
- Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and upgrading to the Enterprise Plan.
- Manage inbound billing requests, such as processing renewals and changing payment terms or methods.
- Close targeted outbound account renewals.
- Qualify and handle inbound sales requests.
- Partner with Marketing to run proactive campaigns that maximize expansion and retention across all products.
Requirements
- Desire to build a career in sales, ultimately progressing toward Senior Inside Sales Representative and Account Executive roles.
- Strong technical aptitude and ability to learn new products, processes, and policies.
- Ability to collaborate across Sales, Support, Billing, and Marketing.
- Curiosity, commitment to ongoing learning, adaptability, comfort navigating frequent change, and strong motivation to exceed goals.
- Exposure to or interest in product development and web-based collaborative tools.
- Fluency in French or German.
Nice-to-haves
- B2B SaaS experience.
- Customer-facing sales or support experience.
Compensation and Benefits
- Full-time role based at the London hub.
- In-person onboarding is required if hired.
Skills
Figma, Zoom, Ironclad, B2B SaaS, Inbound Sales, Account Renewals, Subscription Sales, Enterprise Sales, Billing Operations, Marketing Campaigns, Sales Support
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