Head of Engineering, Infrastructure & SRE
Leads the infrastructure and SRE organization responsible for Postman’s cloud-agnostic, high-scale platform. The role combines distributed team leadership with technical ownership of reliability, Kubernetes-based infrastructure, multi-cloud operations, incident management, and engineering autonomy.
About the job
Responsibilities
- Lead and grow a geographically distributed infrastructure and SRE organization across the SF Bay Area, India, and Europe.
- Own the architecture, evolution, reliability, scalability, performance, and cost efficiency of cloud-agnostic infrastructure.
- Lead infrastructure improvements across Kubernetes, Cluster API, Argo, Helm, Crossplane, Istio, AWS, and Azure.
- Own SRE practices including SLIs/SLOs, error budgets, capacity planning, incident management, on-call, monitoring, escalation, and blameless postmortems.
- Set technical direction for infrastructure and reliability supporting hundreds of services and multiple engineering teams.
- Partner with platform, security, product engineering, product management, and other stakeholders on technical roadmaps and trade-offs.
- Own the infrastructure and reliability roadmap, milestones, delivery, and cross-team issue resolution.
- Drive GitOps, CI/CD, observability, load testing, automation, toil reduction, security, cost management, and infrastructure quality.
Requirements
- 15+ years of experience in infrastructure, platform, or site reliability engineering.
- 7+ years in engineering management or leadership roles.
- Experience managing geographically distributed teams across multiple time zones.
- Production experience with Kubernetes, Cluster API, Argo, Helm, and Crossplane at scale.
- Experience with service mesh technologies, including Istio.
- Deep experience with AWS and Azure cloud infrastructure.
- Experience building or leading an SRE function, including on-call, incident management, SLIs/SLOs, and error budgets.
- Experience designing and implementing cloud-agnostic infrastructure that enables engineering autonomy.
- Experience supporting multiple product teams, hundreds of services, high deployment frequency, and significant traffic scale.
- Excellent communication skills for technical and non-technical audiences.
Nice-to-Haves
- GitOps workflows and infrastructure-as-code at scale.
- FinOps and cloud cost optimization practices.
- Experience in a SaaS or API-focused product company.
- Passion for developer experience and enabling product engineers to work faster and more confidently.
Compensation & Benefits
- Pay-for-performance philosophy.
- Flexible schedule.
- Comprehensive benefits, including full medical coverage.
Skills
Kubernetes, Cluster Api, Argo, Helm, Crossplane, Istio, AWS, Azure, GitOps, Infrastructure As Code, CI/CD, Observability, Slis/Slos, Error Budgets, Capacity Planning
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