People Operations Generalist

Responsibilities

• Own and continuously improve the new hire onboarding experience, ensuring employees are set up for success and internal tasks are tracked and completed on time.
• Serve as a first point of contact for employee questions across the full HR spectrum, triaging and routing more complex issues to the right People team member or external partner.
• Maintain and improve self-service resources (FAQs, Notion pages, etc.) so employees can find what they need quickly.
• Support rollouts of new People programs and policies, including communication planning, manager enablement, and documentation.
• Help bring employee experience programs and events to life, from team offsites to milestone recognition.
• Process employee changes (promotions, equity refreshes) accurately and on time, including preparing updated employment letters and maintaining compliant employee files.

Requirements

• 2+ years of People Operations experience, preferably at a high-growth startup.
• Demonstrated ability to build and document HR processes from the ground up.
• Strong written communication skills.
• Experience managing employee data with accuracy and discretion.
• Comfortable handling competing priorities without losing track of the details.