Learning and Development Program Manager
Own and scale SentiLink’s learning and development strategy across onboarding, fraud education, manager and leadership development, and professional growth. The role requires 6–10 years of relevant experience, strong facilitation and program management skills, and the ability to build practical programs in a fast-paced environment.
About the job
Responsibilities
- Develop and own SentiLink’s learning and development strategy, identifying capability gaps and prioritizing learning initiatives with measurable business impact.
- Design, build, and continuously improve learning programs across the employee lifecycle, including company onboarding, department onboarding, fraud education, manager development, leadership development, and ongoing professional growth.
- Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance.
- Design and facilitate engaging workshops, training sessions, and learning experiences for employees, managers, and leaders.
- Improve how employees access and share knowledge by building scalable learning resources, documentation, and self-service tools.
- Measure learning-program effectiveness and use data and feedback to improve outcomes.
- Own learning and development while balancing long-term strategy with hands-on execution.
Requirements
- 6–10 years of experience in consulting, learning and development, talent development, organizational effectiveness, or a similar field.
- Experience building and scaling learning programs rather than simply delivering existing content.
- Excellent presentation and facilitation skills.
- Strong program management skills and the ability to drive multiple initiatives from idea through execution.
- Experience designing practical, engaging learning experiences for adult learners.
- Excellent written and verbal communication skills.
- Comfort working in an ambiguous, fast-paced environment while building programs from the ground up.
- Curious, collaborative, pragmatic, and highly execution-oriented.
Nice-to-haves
- Experience in a startup or high-growth technology company.
- Experience supporting technical organizations.
Compensation and Benefits
- $155,000–$200,000 per year, plus equity and benefits.
- Employer-paid group health insurance for employees and dependents.
- 401(k) plan with employer match, or equivalent for non-U.S.-based roles.
- Flexible paid time off.
- Regular company-wide in-person events.
- Home office stipend.
Skills
Learning And Development, Talent Development, Change Management, Organizational Effectiveness, Program Management, Presentation Skills, Facilitation, Adult Learning, Workshop Design, Leadership Development, Manager Development, Onboarding
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