Operations Program Manager / Associate, Industrial Partnerships - Robotics
Coordinates partner acquisition, onboarding, daily operations, performance tracking, hardware deployment, and process improvements for an industrial robotics partnerships network. Requires bilingual Spanish and English communication, a bachelor's degree, and 2+ years of relevant operations or commercial experience.
About the job
Responsibilities
- Identify and engage prospective partner businesses, managing the process through to signed agreement.
- Coordinate day-to-day operations with signed partners, including onboarding and ongoing support.
- Track partner performance and data collection targets.
- Support hardware deployment and provide basic troubleshooting at partner premises.
- Communicate regularly with internal product and strategy teams and partner contacts.
- Identify and implement process improvements based on operational feedback.
Requirements
- Strong professional communication skills in both Spanish and English.
- Bachelor's degree in Business Administration, Economics, Logistics, Industrial Engineering, or a related field; technical and non-technical degrees are considered.
- 2+ years of industry experience in physical or on-site operations, logistics, business development, account management, or analytics.
- Experience in warehouses, factories, or logistics centers.
- Analytical, strategic, and process improvement capabilities.
- Ability to work on-site and visit partner sites daily.
Nice to Have
- SQL proficiency.
- Experience working with CRM systems.
Skills
SQL, CRM, Hardware Deployment, Troubleshooting, Data Collection, Performance Tracking, Process Improvement, Business Development, Account Management, Analytics
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