GenAI Compliance Operations & Programs Associate
Supports GenAI compliance review workflows, risk triage, Legal coordination, audit readiness, access governance, and operational controls. Requires 1–3 years of relevant experience, a bachelor's degree, advanced English, and basic SQL and dashboard skills.
About the job
Responsibilities
Compliance Review Operations & Legal Coordination
- Manage end-to-end compliance review workflows for GenAI projects, from intake through review, approval, launch, and verification.
- Evaluate incoming work for compliance risks such as data sensitivity, copyright exposure, and privacy concerns; triage and prioritize Legal requests.
- Partner with Engagement Management to execute project- and customer-level risk mitigation.
- Gather operational input to develop and prioritize systematic compliance controls.
- Train and educate Operations stakeholders on emerging compliance risks.
- Provide Legal with clear, structured, actionable context and coordinate reviewers to support SLA adherence.
- Identify workflow friction and improve processes, templates, and prioritization frameworks.
- Maintain dashboards tracking throughput, bottlenecks, SLAs, and risk trends.
Risk Mitigation Solutions & Monitoring
- Support Engineering and Operations in developing and implementing scalable risk mitigation solutions.
- Operationalize solutions into repeatable workflows aligned with delivery processes.
- Monitor adoption and effectiveness and escalate gaps or risks.
Customer Audit Support
- Support audit readiness through evidence collection and documentation.
- Assist with audit packages and readiness milestone tracking.
- Support audit remediation and follow-through.
Access Control & Operational Hygiene
- Manage access governance across systems and sensitive datasets, including Redash and Google Groups.
- Execute quarterly access reviews and cleanup processes.
- Enforce standardized permissions and operational controls and flag anomalies.
Requirements
- 1–3 years of experience in operations, program management, compliance, or GenAI/technical delivery environments.
- Local to Mexico with advanced English speaking skills.
- Bachelor's degree required; preferred fields include Business Administration, Operations Management, Information Systems, or Public Policy.
- Experience supporting or operating within GenAI/AI delivery workflows preferred.
- Working knowledge of privacy, copyright, and data-handling concepts.
- Ability to triage, prioritize, and manage high-volume workflows.
- Strong cross-functional collaboration skills with Legal, Operations, Product, and Engineering.
- Experience with data tools and dashboards such as Redash.
- Basic SQL knowledge, including building and running basic queries.
- High attention to detail and strong operational follow-through.
Nice to Have
- Experience in GenAI, Trust & Safety, or data compliance environments.
- Familiarity with legal intake processes or direct collaboration with Legal teams.
- Experience designing operational workflows, intake systems, or triage frameworks.
- Exposure to risk assessment or prioritization models.
- Background in Law, Data Science, or Computer Science.
Skills
Generative AI, Compliance Operations, Legal Coordination, Risk Assessment, Privacy, Copyright, Data Handling, Redash, SQL, Access Governance, Audit Readiness, Workflow Design
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