Solutions Consultant, Payload
Solutions Consultant partnering with Sales to deliver technical demos, solution design, and security guidance for Payload within Figma. Requires 4+ years in SaaS pre-sales, strong communication, and understanding of frontend/developer workflows.
About the job
What you’ll do at Figma
- Paint the vision of Payload within the Figma Platform and guide customers in realizing the value through product demonstrations and presentations
- Support the Sales team by addressing Payload and Figma platform questions and showcasing how Payload accelerates digital product development to customers
- Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires and enterprise requirements, in order to help customers adopt the platform securely and at scale
- Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap
- Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams
- Deliver timely technical support to customers and agency partners building on Payload, ensuring smooth adoption and issue resolution
- Collaborate with amazing Figmates to hone your craft and execute daily
Requirements
- 4+ years in Sales Engineering or Solutions Consulting within a SaaS environment
- Strong ability to position technology in a pre-sales capacity by defining success criteria, leading product evaluations, and guiding customers through technical decision-making
- Excellent communication and presentation skills, with the ability to tailor product demonstrations and technical discussions for both technical and business audiences
- Solid understanding of the enterprise SaaS ecosystem, frontend development, and modern developer workflows and lifecycles
- Proven ability to quickly learn new technologies while effectively managing competing customer priorities and balancing business objectives
Nice-to-haves
- Experience using or working with Payload, or other CMS/DXP experience
- Embody our values and thrive in a constantly evolving and growing environment
Skills
Sales Engineering, Solutions Consulting, SaaS, Product Demos, Technical Decision-Making, Frontend Development, Developer Workflows, Security Questionnaires, Payload, Cms, Dxp
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