Senior Consulting Engineer
Provides architecture, implementation, migration, and high-tier support for enterprise ClickHouse customers in Japan. The role requires 5+ years supporting distributed database systems, public-cloud expertise, and strong customer-facing project leadership.
About the job
Responsibilities
- Serve on customer projects involving design, architecture, integration, implementation, documentation, research, benchmarking, performance and functional testing, reference architectures, sizing, migration, development, and tooling.
- Provide consultative support to strategic users, customers, and prospects during implementation, onboarding, production launches, and proofs of concept.
- Provide architectural, technical, and migration assistance, including hands-on work.
- Handle L1–L3 support cases and customer communications when not assigned to projects.
- Partner with Product Management, Engineering, and Sales on product roadmap and account plans.
- Develop public and internal documentation, knowledge-base articles, learning content, reference architectures, blogs, and benchmark results.
- Assist with hiring and mentoring team members.
- Participate in scheduling and on-call coverage for global 24x7 support, with up to 35% regional onsite travel.
Requirements
- 5+ years of experience in Professional Services, Support, Technical Account Management, Engineering/SRE, and/or Project Management.
- 5+ years of experience implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems.
- Broad and deep technical knowledge of DBMS, OLAP, cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.
- Experience leading and delivering large-scope technical projects with multiple experienced engineers.
- Expertise with a public cloud provider and its infrastructure-as-a-service offerings, such as Amazon EC2.
- Excellent communication skills and ability to collaborate in a customer-facing, globally distributed environment.
Nice-to-haves
- ClickHouse experience.
- Experience with open-source software and technologies.
- Experience with Azure, Google Cloud, or AWS.
- Experience with data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ.
Benefits
- Flexible remote-friendly work environment.
- Employer healthcare contributions.
- Company stock options.
- Flexible or generous time off, depending on country.
- USD 500 home-office setup benefit for remote employees.
- Global company offsites and gatherings.
Skills
Dbms, Olap, Distributed Systems, Linux, Kubernetes, AWS, GCP, Microsoft Azure, Amazon Ec2, Kafka, Kinesis, Spark, RabbitMQ, ClickHouse, Open Source
Similar jobs
Solutions Architecture jobs
Databricks
Singapore
Leads complex enterprise architecture engagements, consumption strategy, and executive customer relationships for data and AI platforms. Requires 8+ years of solutions architecture or senior technical pre-sales experience, expert Python and SQL skills, and deep enterprise data architecture expertise.
GitLab
Bengaluru, India
Senior Solutions Architect serving India’s Southern Region, leading technical presales, solution design, evaluations, workshops, and customer transformation initiatives for GitLab’s DevSecOps platform. Requires experience with enterprise solution evaluation, CI/CD, cloud technologies, and strong technical communication.
Cloudflare
Singapore
Senior solutions architect leading regional technical strategy for Cloudflare’s Developer Platform across customer and partner engagements in APJC. The role requires 10+ years of relevant experience, hands-on software development and cloud architecture expertise, executive influence, and fluency in English plus an Indian language.
Stripe
Singapore
Manage end-to-end onboarding for strategic mid-market and enterprise customers in the SEA and Greater China markets. The role combines integration architecture, change management, project coordination, and cross-functional collaboration, requiring 6+ years of experience with technology solutions and fluency in Mandarin and English.
Grafana Labs
Melbourne, AustraliaOwn the technical success of strategic customers by architecting observability solutions, guiding adoption, troubleshooting complex environments, and shaping technical roadmaps. The role requires 5+ years of post-sales or customer-facing technical experience, Kubernetes expertise, and strong observability knowledge.