Senior Atlassian System Admin
Senior Jira Systems Administrator responsible for architecting, maintaining, securing, and automating Cloudflare's Atlassian Data Center environment using Groovy/ScriptRunner. Requires 3+ years Jira admin experience in on-prem and cloud migration, deep infrastructure knowledge, and production uptime focus.
About the job
Role Responsibilities
- Lead the end-to-end patching process for Jira Data Center/Server instances. Monitor Atlassian Security Advisories and perform version upgrades.
- Serve as the primary gatekeeper for Jira configuration. Manage global settings including workflows, permission schemes, screen schemes, and custom field consolidation.
- Develop and maintain complex scripts using ScriptRunner (Groovy) to automate business logic, extend Jira’s native capabilities, and integrate with external APIs.
- Conduct regular health checks, JVM tuning, and re-indexing. Troubleshoot system-level issues (logs, database connectivity, or plugin conflicts).
- Provide Tier 3 support for internal teams, helping translate business requirements into efficient Jira projects.
Role Requirements
Must-Have Skills
- 3+ years of experience as a Jira Systems Administrator, with specific experience in On-Prem (Data Center or Server) environments AND cloud migration experience.
- Advanced knowledge of Groovy and the ScriptRunner plugin, comfortable writing scripts that interact with the Jira API.
- Strong understanding of underlying tech stack: Linux/Windows servers, SQL databases (PostgreSQL/SQL Server), and SSL/Certificate management.
- Ability to analyze log files (atlassian-jira.log) and thread dumps to identify root cause of system instability.
- Experience operating in a production environment where uptime is critical, following strict change-control processes.
Nice-to-Have Skills
- Current certifications such as ACP-100 (Jira Admin for Data Center) or ACP-120 (Jira Admin for Cloud).
- Experience with Atlassian Guard (Access) and configuring SSO/SAML (e.g., Okta, Azure AD).
- Familiarity with administering other Atlassian tools like Confluence, Bitbucket, or Jira Service Management (JSM).
- Experience with Agile methodologies (Scrum/Kanban) to optimize boards and reporting.
Skills
Jira, Atlassian Data Center, Groovy, Scriptrunner, Jira Api, Linux, Windows, Postgres, SQL Server, Ssl, Atlassian Cloud, Confluence, Bitbucket, Jira Service Management, SSO
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