Senior Jira Systems Administrator responsible for architecting, maintaining, securing, and automating Cloudflare's Atlassian Data Center environment using Groovy/ScriptRunner. Requires 3+ years Jira admin experience in on-prem and cloud migration, deep infrastructure knowledge, and production uptime focus.
Salary not listed
Hybrid3+ YOEIT Support
About the role
Role Responsibilities
Lead the end-to-end patching process for Jira Data Center/Server instances. Monitor Atlassian Security Advisories and perform version upgrades.
Serve as the primary gatekeeper for Jira configuration. Manage global settings including workflows, permission schemes, screen schemes, and custom field consolidation.
Develop and maintain complex scripts using ScriptRunner (Groovy) to automate business logic, extend Jira’s native capabilities, and integrate with external APIs.
Conduct regular health checks, JVM tuning, and re-indexing. Troubleshoot system-level issues (logs, database connectivity, or plugin conflicts).
Provide Tier 3 support for internal teams, helping translate business requirements into efficient Jira projects.
Role Requirements
Must-Have Skills
3+ years of experience as a Jira Systems Administrator, with specific experience in On-Prem (Data Center or Server) environments AND cloud migration experience.
Advanced knowledge of Groovy and the ScriptRunner plugin, comfortable writing scripts that interact with the Jira API.
Strong understanding of underlying tech stack: Linux/Windows servers, SQL databases (PostgreSQL/SQL Server), and SSL/Certificate management.
Ability to analyze log files (atlassian-jira.log) and thread dumps to identify root cause of system instability.
Experience operating in a production environment where uptime is critical, following strict change-control processes.
Nice-to-Have Skills
Current certifications such as ACP-100 (Jira Admin for Data Center) or ACP-120 (Jira Admin for Cloud).
Experience with Atlassian Guard (Access) and configuring SSO/SAML (e.g., Okta, Azure AD).
Familiarity with administering other Atlassian tools like Confluence, Bitbucket, or Jira Service Management (JSM).
Experience with Agile methodologies (Scrum/Kanban) to optimize boards and reporting.
Skills
JiraAtlassian Data CenterGroovyScriptrunnerJira ApiLinuxWindowsPostgresSQL ServerSslAtlassian CloudConfluenceBitbucketJira Service ManagementSSO
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