Internal Communications Lead
Leads strategic internal communications for Airbnb’s technology organization, partnering with VP-level leaders and translating AI, data science, and other technical work into clear employee messaging. Requires 10+ years in communications, editorial, or journalism and exceptional writing and editing skills.
About the job
Responsibilities
- Act as a strategic communications partner to VP-level technology leaders, providing counsel, feedback, presentation coaching, and editorial guidance.
- Create executive communications, including leader-voice Slack posts and emails, thought leadership, all-hands narratives, organizational change communications, and short-form scripts.
- Translate complex technical and AI-related work into clear, compelling messages for technical and non-technical employees.
- Align Technology narratives with broader company priorities.
- Design and produce high-impact all-hands meetings, forums, and leadership offsites, including narratives, presentations, and presenter coaching.
- Serve as a trusted editor for internal communications channels, strengthening standards and scaling content quality.
- Lead or support change management, crisis communications, and special projects.
Requirements
- 10+ years of experience in strategic internal communications, editorial work, or journalism.
- Relevant degree in Journalism, Communications, Public Relations, or a related field.
- Exceptional writing and editing skills, with the ability to clarify dense material under deadline.
- Fluency with AI and technical subject matter, plus curiosity about product development.
- Experience counseling senior leaders with strong editorial judgment and news sense.
- Ability to develop and execute communications programs and campaigns, including planning, research, writing, editing, distribution, and measurement.
- Strong presentation and interpersonal skills.
- Proficiency with Google Slides and Keynote.
- Strong analytical, project management, organizational, collaboration, and problem-solving skills.
- Ability to learn new subject areas and client organizations quickly.
- Sound judgment, confidentiality, business ethics, attention to detail, urgency, and follow-through.
Compensation
- Base pay range: $160,000–$200,000 USD annually.
- May also be eligible for bonus, equity, benefits, and employee travel credits.
Skills
Internal Communications, Editorial Strategy, Journalism, AI, Data Science, Change Management, Crisis Communications, Executive Communication, Google Slides, Keynote, Presentation Coaching, Project Management, Messaging Strategy
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