Senior Manager, Accounts Receivable & Billing

Responsibilities

• Lead end-to-end billing operations, including invoice generation and delivery, amendments, credits, corrections, reconciliations, exception management, and customer-specific billing requirements.
• Design, implement, document, and monitor billing and accounts receivable controls, including approvals, reconciliations, audit evidence, change controls, and exception management.
• Establish customer credit review and credit-check processes, including approval thresholds, documentation, credit limits, and escalation procedures.
• Lead billing and AR readiness for monthly and quarterly close, ensuring reconciliations, adjustments, and supporting schedules are accurate and timely.
• Drive billing-data readiness for the February 1, 2027 NewCo cutover, including mapping, validation, reconciliation, testing, controls, exception handling, and operational readiness.
• Partner with Order Management, GTM Systems, Product, Revenue, Accounting, Finance, Deal Desk, Sales Operations, Legal, and Collections to resolve upstream data and process issues.
• Develop AI-enabled and automated workflows for billing, reconciliation, and finance activities while maintaining controls and auditability.
• Recruit, onboard, and develop team members within the India Center of Excellence and lead responsibility transitions.
• Maintain SOPs, runbooks, process maps, control documentation, testing procedures, close checklists, and training materials.
• Provide leadership reporting on billing health, controls, operational risks, cutover dependencies, unresolved issues, and readiness milestones.

Requirements

• 8+ years of progressive experience in accounts receivable, billing, order-to-cash, accounting operations, revenue operations, or related finance functions in a complex B2B or SaaS environment.
• 3+ years of direct people-management experience, including building and developing distributed or global teams.
• Deep understanding of billing operations, month-end close, reconciliations, financial controls, audit requirements, and customer credit risk.
• Experience designing and implementing scalable operational controls, process improvements, and governance frameworks.
• Experience with ERP and billing platforms such as NetSuite, Salesforce, Zuora, Oracle, SAP, or similar.
• Advanced Excel or Google Sheets skills; SQL proficiency preferred.
• Experience leading finance-system implementations, process migrations, M&A integrations, shared-services transitions, or operating-model redesigns.
• Experience using AI, automation, workflow tools, RPA, APIs, or related technologies to reduce manual work while maintaining monitoring and human-review controls.

Nice-to-haves

• Experience integrating billing or finance operations following a merger or acquisition.
• Experience establishing or expanding an India-based Finance Center of Excellence.
• Experience working in a SOX or similarly controlled financial environment.
• Experience with AI-enabled finance workflows, automated reconciliations, or exception-based operating models.

Compensation and Benefits

• Oakland pay range: $172,060–$215,075 USD.
• 100% employer-paid medical insurance.
• Generous paid time off and paid sick time.
• Inclusive parental leave.