Provider Operations & Support
Manages AI model launches and provider onboarding at an LLM marketplace, running end-to-end playbooks, coordinating integrations, and building internal tools for benchmarks and operations. Requires 2-3 years experience, scripting in TypeScript/JavaScript/Python, and AI passion.
About the job
Key Responsibilities
Model Launches & Provider Partnerships (~60%)
- Run end-to-end launch playbooks: scoping, test plans, latency/quality checks, pricing & quotas, docs, and announcement assets.
- Coordinate with model providers to integrate, QA, and hit ship dates.
- Maintain clear versioning and release notes; manage deprecations and migrations.
Tooling for benchmarks, onboarding and internal operations (~40%)
- Build internal tools to help speed up the model onboarding process.
- Build internal evals to evaluate models and endpoints quickly.
- Document internal processes and prime them for automation.
About You
Experience: 2-3 years in a startup, solutions engineering, product ops, or similar.
Technical Skills: Comfortable building demos and scripts; can read API docs and troubleshoot with logs/cURL/Postman. Experience with TypeScript/JavaScript and/or Python. Git-literate. Bonus: familiarity with LangChain/LlamaIndex, benchmarking/evals, or basic cloud/observability.
Mindset: Ambitious owner, fast learner, bias to ship. Passionate about AI and developer experience.
Education: CS/Engineering degree is a plus, not required with demonstrated technical aptitude.
Skills
TypeScript, JavaScript, Python, Git, Curl, Postman, LangChain, Llamaindex, API, Cloud
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