Senior Manager, Loan Salability & Model Governance
Lead asset quality, loan salability, and first-line model governance for Upstart's secured lending portfolio (HELOC, auto). Own monitoring, risk escalation, team leadership, and cross-functional remediation to maintain regulatory readiness and investor standards. Requires 8+ years in financial risk, compliance, or model oversight.
172k – 238k
Remote8+ YOERevenue Operations
About the role
Responsibilities
Lead the secured lending asset quality and loan salability function across home equity line of credit, auto direct, and auto indirect dealer channels, setting the review methodology, operating cadence, reporting standards, and escalation routines for a small team of asset quality analysts.
Monitor portfolio-level salability risk across secured lending channels — tracking eligibility adherence trends, defect patterns, collateral documentation quality, and exception concentrations; escalate repurchase and put-back risk to Capital Markets and bank partners before they affect loan sale execution or partner commitments.
Monitor asset quality and portfolio performance indicators tied to salability, including early payment defaults, delinquency, loss severity, prepayment, non-performing loan trends, exception patterns, and threshold breaches.
Evaluate origination and channel quality across secured lending programs, including collateral documentation completeness, lien perfection, override trends, pricing consistency, dealer or partner performance, concentration risk, and potential fair lending exposure.
Own first-line model implementation and performance oversight for secured lending models, including production model monitoring, threshold tracking, version control, use-case boundaries, model inventory updates, change impact assessment, and escalation of performance degradation or out-of-bounds behavior.
Translate loan review findings, portfolio trends, and model performance signals into action by identifying root causes, defining remediation plans, tracking issue closure, and escalating risks before they affect loan sale execution, partner commitments, or regulatory readiness.
Minimum Qualifications
8+ years of experience in financial services risk management, compliance, credit operations, asset quality, model governance, or a related control function supporting secured or asset-backed consumer lending products.
Experience with loan-level quality review, loan salability oversight, investor delivery, repurchase or put-back risk, bank partner audits, collateral documentation review, or pre-sale quality control in a regulated lending environment.
Experience monitoring portfolio performance and asset quality indicators across multiple origination channels, including early payment default, delinquency, prepayment, loss severity, non-performing loan trends, credit policy exceptions, threshold breaches, or channel-level pricing and fair lending patterns.
Experience with first-line model oversight, production model monitoring, model implementation governance, model inventory documentation, or model performance escalation processes.
Experience leading analysts, managing a review function, or owning cross-functional risk, compliance, credit, asset quality, or operations programs.
Preferred Qualifications
Familiarity with auto indirect or dealer channel lending dynamics, including pricing discretion, dealer markup, and fair lending considerations relevant to indirect origination channels; ability to partner with fair lending oversight functions to interpret and escalate channel-level findings.
Knowledge of secured lending and secondary-market quality expectations, including exposure to first mortgage or asset-backed lending frameworks such as investor eligibility standards, collateral documentation, lien perfection, representations and warranties, defect remediation, trailing performance thresholds, and repurchase or make-whole risk.
Knowledge of consumer lending and fair lending requirements relevant to secured products, including Equal Credit Opportunity Act/Regulation B, Unfair, Deceptive, or Abusive Acts or Practices, Fair Credit Reporting Act, TILA/Regulation Z, dealer markup oversight, adverse action, or credit decisioning controls.
Ability to evaluate production model execution, validation outputs, fair lending review outputs, underwriting accuracy, pricing consistency, and performance trends against approved thresholds.
Skilled in producing exam-ready policy documents, governance materials, issue tracking, executive summaries, and bank partner reporting.
Risk or compliance certification, such as Certified Regulatory Compliance Manager, Financial Risk Manager, or equivalent credential.
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