Staff Product Engineer

What You’ll Be Doing

• Own product outcomes, not just features: Talk to customers, identify the highest-leverage problems, figure out what to build, and build it.
• Be the PM for your area: Define the roadmap, make prioritization tradeoffs, and communicate progress across the company.
• Ship fast and iterate: Build and ship features across our platform — from AI call handling, to dispatcher-facing tools, to analytics and integrations. Get things into customers' hands, learn, and iterate.
• Work directly with customers: Visit dispatch centers, watch how they use the product, and use that context to drive what you build next.

Who We’re Looking For

• Product thinker first, engineer second: You've owned products or features end-to-end — not just built what someone else decided. You think in terms of user problems and outcomes, not just technical solutions.
• Comfortable across the stack: 6+ years of software engineering experience. You can build what needs building — frontend, backend, or both. You don't need to be the deepest technical expert on the team, but you're a capable, confident engineer.
• High ownership: You see a problem, figure out the right thing to build, and drive it to completion. You take responsibility for outcomes, not just your code.
• Customer empathy: You genuinely like understanding how people use software. You're energized by customer conversations, not drained by them.

Benefits

• Comprehensive Medical, Dental, Vision & Life insurance
• 401(k)
• Unlimited PTO
• Company-wide offsites
• Equipment stipend
• Relocation assistance
• Daily delivered lunches (on us)
• Office in Seattle
• Start-up Equity