Sr. Product Designer, New Programs

What You’ll Accomplish

• Shape 0→1 program experiences by turning ambiguous opportunities into clear, compelling product directions and tangible member experiences.
• Lead discovery and validation work to identify unmet member needs, prototype lean solutions, and know when there is enough signal to move forward or change direction.
• Design high-quality end-to-end flows for new programs, from first concepts through launch, with strong attention to usability, clarity, and emotional experience.
• Partner across product, engineering, clinical, data, and commercial teams to move priorities forward and build alignment without relying on formal authority.
• Create structure in unfamiliar domains by synthesizing user needs, clinical context, business goals, and technical constraints into clear hypotheses and design decisions.
• Contribute scalable patterns and design principles that help new programs feel cohesive within the broader Hinge Health ecosystem.
• Champion quality, accessibility, and inclusivity so new experiences are thoughtful and effective for a diverse range of members.

Basic Qualifications

• A standout and up-to-date portfolio demonstrating high-impact product work, strong craft, and measurable outcomes.
• 5+ years of product design experience, including close partnership with product and engineering teams.
• Bachelor’s degree in Interaction, Industrial, Product, or Service Design, Human-Computer Interaction, or equivalent practical experience.
• Experience leading ambiguous problem spaces and translating business goals into clear user problems, testable hypotheses, and effective product directions.
• Strong interaction and visual design skills, with a track record of simplifying complex flows into polished, intuitive experiences.
• Proven ability to drive end-to-end execution on complex initiatives, anticipate risks, and deliver work with clarity and reliability.
• Strong communication and influence skills, including the ability to align cross-functional partners and advocate for a clear point of view with senior stakeholders.
• Experience using prototypes, qualitative feedback, and quantitative signals to inform design decisions and improve outcomes.

Preferred Qualifications

• Experience designing 0→1 products, new program launches, or other greenfield consumer experiences.
• Experience in digital health, wellness, or other clinically informed consumer product environments.
• Comfort balancing direct user needs with business and commercial priorities, and making thoughtful tradeoffs across both.
• Experience working across complex service journeys that involve multiple stakeholders, workflows, or care touchpoints.
• Strong facilitation and storytelling skills that help teams align on decisions, principles, and next steps.
• Curiosity about emerging tools, including AI-assisted workflows, to improve speed, quality, and learning.
• Passion for helping people live healthier lives through thoughtful, human-centered design.

Compensation & Benefits

• Participation in our Employee Stock Purchase Plan (ESPP), allowing you to acquire company stock via payroll at a 15% discount against the lower market price.
• Comprehensive and inclusive medical coverage and benefit programs for you and your dependents.
• Flexible retirement savings through Traditional or Roth 401(k) investment paths.
• Dedicated lifestyle stipends designed to fuel your professional growth and continuous learning.