Product and Technical Communications
Own product and technical communications including launches, trust/incident response, and earned media strategy for a fast-moving AI platform. Requires 5-8 years experience with product comms and incident response at a tech company.
About the job
Responsibilities
- Own trust, security, and incident communications, proactively telling the story of how Lovable thinks about security, privacy, reliability, and platform safety
- Serve as the comms lead during product incidents, managing external response alongside the Head of Communications
- Lead product launch communications and earned media strategy, including Substacks, podcasts, and new media channels
- Work with product marketing to shape positioning, develop press materials, pitch stories, and ensure launches land effectively
- Build a repeatable launch engine that moves as fast as the product team
- Develop relationships with earned media and creators by getting the product into their hands so journalists and technical writers can build on Lovable firsthand
- Develop spokesperson platforms for CTO, CISO, and senior product/engineering leaders; prep them for media, conferences, and podcasts
- Own product-level partner integration communications and coordinate with product marketing and partnerships
- Build relationships with analysts, tech media, and technical influencers to ensure Lovable shows up in the right conversations and reports
- Ensure product news reaches Substacks, podcasts, technical creators, and communities beyond traditional media
Requirements
- 5–8 years of experience in communications, including product launches and trust or incident communications at a technology company
- Technically fluent with the ability to understand how software products work architecturally and translate engineering decisions for reporters and analysts
- Experience running product comms at a fast-moving technology company with the ability to build systems that keep pace with rapid product development
- Real trust and incident comms experience working on or alongside security, privacy, or trust and safety teams
- Strong media relationships in the tech and AI ecosystem with knowledge of reporters, podcasters, and analysts covering AI, developer tools, and enterprise technology
- Clear, concise, and technically precise writing that remains human and accessible
- Hands-on, agile, low-ego approach with comfort working across time zones
Nice-to-Haves
- Experience building relationships with technical influencers and analysts
- Comfort being on-call for incident response
- Data-driven approach to communications measurement
Skills
Product Communications, Incident Response Communications, Trust And Security Communications, Earned Media Strategy, Press Materials Development, Media Relations, Technical Writing, Spokesperson Preparation, Launch Communications, Analyst Relations
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