School of Product Management
Mentor and provide daily technical support, answer course questions, organize community activities, and encourage engagement for students in Udacity's School of Product Management Accelerator program.
Own product and technical communications including launches, trust/incident response, and earned media strategy for a fast-moving AI platform. Requires 5-8 years experience with product comms and incident response at a tech company.
Mentor and provide daily technical support, answer course questions, organize community activities, and encourage engagement for students in Udacity's School of Product Management Accelerator program.
Write and own technical documentation, guides, tutorials, and API references for Firecrawl, an AI web data extraction platform. Turn complex functionality into clear, actionable content that drives developer success. Requires 3+ years writing docs for developer or API products, strong technical aptitude to read code and use APIs, and a product-oriented approach to documentation.
Technical communications expert maintaining ClinicalTrials.gov public content, developing educational resources like guides and webinars, responding to user inquiries, and ensuring regulatory compliance for clinical trial registration and results reporting. Requires strong technical writing skills and experience with scientific or regulatory programs.
Create and maintain high-quality technical documentation for Stripe products including conceptual guides, API references, and tutorials. Requires 4+ years technical writing experience, proficiency with HTML/Markdown, Git, and clear communication of complex concepts.
Technical Trainer and Adoption Specialist responsible for designing, developing, and delivering training programs on company platforms, AI tools, and onboarding. Requires building curricula from scratch, creating eLearning/video content, conducting needs analyses, and up to 30% travel to support corporate and manufacturing teams.