Growth - Retailers

Responsibilities

• Own a portfolio of top retailers, including multi-location accounts, with clear GMV and growth targets
• Drive repeat ordering and increased spend through proactive outreach, recommendations, and strategic account planning
• Build strong, authentic relationships with buyers via email, text, and calls - becoming a trusted partner in their purchasing decisions
• Use AI to eliminate the operational work: order follow-ups, delivery communication, invoicing, and performance tracking
• Surface insights from retailer conversations to inform product, engineering, growth initiatives, and company strategy

Success Metrics

• Increasing spend across your portfolio (your primary KPI)
• Your accounts consistently adopt key product features
• You maintain high-quality, consistent communication with retailers
• You have deep understanding of your retailers' businesses, purchasing behavior, and workflows
• You use AI agents to eliminate manual operations, unlocking speed and insights

Requirements

Must haves:

• Strong work ethic – we move fast and work hard (9-9 Monday through Thursday, and later nights + weekends when needed to hit ambitious goals)
• Bias for action - you move quickly, experiment thoughtfully, and make decisions with impact in mind
• Ownership mentality - you take full ownership of results and hold a high bar for quality in everything you do
• Team player - you play for the front of the jersey

Bonus Points:

• Experience in account management, customer success, sales, or a similar client-facing role
• You've sold to grocery or other retail businesses
• You've worked at a startup or marketplace

Compensation & Benefits

• $90k - $150k
• 0.01% - 0.2% equity in Airgoods
• Medical, dental, and vision insurance
• Unlimited PTO + two team offsites per year
• Expensed dinner in the office Monday - Thursday
• $400 / month wellness stipend
• Commuter benefits