Visual Communication Design Lead

Responsibilities

• Own the visual direction of engagements and lead multidisciplinary teams through all phases of the design process from early research and exploration through prototyping, refinement, and client-facing storytelling
• Contribute across a diverse portfolio of work spanning brand, experience, interaction, digital product, and service design
• Lead project teams and collaborate with multidisciplinary designers
• Collaborate closely with clients, using storytelling and design to make complex ideas clear and actionable
• Turn research and open-ended questions into visual systems and stories that build empathy for people and bring their experiences to life
• Create and guide looks-like/works-like prototypes at different levels of fidelity to explore ideas and align teams
• Support and grow other designers through thoughtful critique, collaboration, and hands-on craft leadership
• Hold a high bar for visual quality while staying open to exploration, iteration, and learning
• Champion visual communication as a powerful way to make ideas tangible and meaningful

Requirements

• Relevant experience and/or educational background in visual communication, brand expression, interaction, and digital product design
• Bachelor’s degree or higher in graphic design, interaction design or an equivalent degree
• Strong, versatile portfolio demonstrating exceptional craft, visual storytelling, and leadership across complex work
• Fluency in tools such as Adobe Creative Suite and Figma, with experience using motion and design prototyping tools
• Comfort shaping and delivering client-facing narratives using tools like Google Slides and FigJam/Figma Slides
• Ability to balance hands-on making with direction-setting and mentorship
• Experience establishing and expressing brand identity—from strategy through execution—across systems, touchpoints, and mediums
• Experience leading visual work across interaction and digital product experiences
• Experience leading client work and multidisciplinary teams through complex, often ambiguous design challenges
• Experience working across industries and project types, adapting craft to context and audience

Nice-to-Haves

• Comfort with ambiguity—able to push work forward without having all the answers
• Growth-oriented mindset embracing critique, experimentation, and learning through making
• Proactive and accountable attitude

Compensation & Benefits

• Salary range: $100,000–$120,000 USD
• Full-time position eligible for employee benefits
• Commitment to equitable pay regardless of gender identity or race/ethnicity/cultural identity