Channel Account Manager, Reseller

Responsibilities

• Own day-to-day relationships with strategic resellers and system integrators in Korea, serving as the primary local contact for billing, contracting, and general queries.
• Manage partner deal registration, pipeline discipline, conflict resolution, and named end-customer reporting.
• Forecast and report partner pipeline and performance against quarterly revenue and partner-attach targets; own the Korea channel number.
• Negotiate resale agreements and commercial terms with partners, Legal, and the central program team.
• Co-sell with local account teams on partner-sourced and partner-influenced opportunities, managing direct-versus-partner conflicts.
• Develop joint business plans with system integrators and resellers to drive mutual growth and revenue.
• Build executive-level relationships within Korean partner organizations.
• Support partner onboarding from diligence and agreement execution through launch readiness.
• Coordinate Korean-language partner certification and enablement, including recertification.
• Manage relationships with AWS, Google Cloud, and Microsoft Azure in Korea, including Marketplace private offers.
• Establish local channel processes, governance, margin mechanics, escalation paths, and operating rhythms.
• Run regular business reviews and QBRs with partners.
• Own partner co-marketing in Korea, including marketing plans, MDF-funded campaigns, announcements, webinars, and events.

Requirements

• Experience managing channel or reseller partners in enterprise software or cloud.
• Experience working with large Korean system integrators or cloud managed service providers.
• Understanding of partner-led selling in Korean enterprise, public sector, and financial services accounts.
• Working knowledge of channel program mechanics, including deal registration and partner tiering.
• Full professional fluency in Korean and professional working proficiency in written and spoken English, including Korean-language partner enablement.
• Ability to work hands-on and build structured processes in a new program.
• Bachelor's degree or equivalent combination of education, training, and experience; relevant field of study or demonstrated equivalent expertise.

Nice-to-haves

• Experience with cloud marketplace resale, particularly AWS Marketplace private offers, or AWS partner teams.
• Familiarity with partner-program margin and rebate mechanics.
• Experience structuring informal partner activity into a formal program or joining a partner program before or at launch.
• Experience on both the system integrator or managed service provider side and vendor side.
• Familiarity with enterprise and public-sector AI adoption in Korea.

Benefits

• Hybrid policy requiring staff to work from an office at least 25% of the time; some roles may require more.
• Visa sponsorship may be available depending on the role and candidate.