Senior Associate on Coinbase's FCM Operations team managing exception handling, trade/position/margin operations, and operational readiness for new derivatives product launches (US Futures, Prediction Markets, Options). Requires 5+ years in fintech/financial operations with derivatives experience and strong cross-functional partnering skills.
131k – 154k/yr
Remote5+ YOEOther
About the role
What you'll do
Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and implementation of durable fixes
Lead operational readiness for new product launches, covering UAT/test case design, playbooks, cutover plans, and post-launch stabilization
Partner with Product, Risk, Compliance, Accounting, and Engineering to design processes, controls, and reporting that scale and meet regulatory expectations
Establish monitoring and exception reporting frameworks (SLAs, KPIs, dashboards) and run incident triage with clear escalation paths
Drive root cause analysis and post-mortems, translating learnings into product and process improvements
Identify and implement automation and tooling to reduce operational friction and manual work
Required Skills and Experience
5+ years in financial services or fintech operations with FCM, broker-dealer, or listed derivatives experience, emphasizing trade operations, margin, or exception management
Demonstrated analytical problem-solving in exception-based operations with strong prioritization and escalation judgment
Product launch and operational readiness experience, including requirements gathering, UAT execution, playbook development, and go-live support
Effective cross-functional business partnering with Product, Engineering, Risk, and Compliance teams in fast-moving environments
Working knowledge of listed derivatives characteristics and interest in blockchain/cryptocurrency markets
Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Skills
Financial Services OperationsFcmBroker-DealerListed DerivativesTrade OperationsMargin ManagementException ManagementProduct LaunchUatPlaybook DevelopmentRegulatory ComplianceRoot Cause AnalysisAutomationGenerative AI
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