Senior Associate, FCM
Senior Associate on Coinbase's FCM Operations team managing exception handling, trade/position/margin operations, and operational readiness for new derivatives product launches (US Futures, Prediction Markets, Options). Requires 5+ years in fintech/financial operations with derivatives experience and strong cross-functional partnering skills.
About the job
What you'll do
- Own exception management across cash, positions, trades, and margin, including triage, investigation, resolution, and implementation of durable fixes
- Lead operational readiness for new product launches, covering UAT/test case design, playbooks, cutover plans, and post-launch stabilization
- Partner with Product, Risk, Compliance, Accounting, and Engineering to design processes, controls, and reporting that scale and meet regulatory expectations
- Establish monitoring and exception reporting frameworks (SLAs, KPIs, dashboards) and run incident triage with clear escalation paths
- Drive root cause analysis and post-mortems, translating learnings into product and process improvements
- Identify and implement automation and tooling to reduce operational friction and manual work
Required Skills and Experience
- 5+ years in financial services or fintech operations with FCM, broker-dealer, or listed derivatives experience, emphasizing trade operations, margin, or exception management
- Demonstrated analytical problem-solving in exception-based operations with strong prioritization and escalation judgment
- Product launch and operational readiness experience, including requirements gathering, UAT execution, playbook development, and go-live support
- Effective cross-functional business partnering with Product, Engineering, Risk, and Compliance teams in fast-moving environments
- Working knowledge of listed derivatives characteristics and interest in blockchain/cryptocurrency markets
- Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.
Skills
Financial Services Operations, Fcm, Broker-Dealer, Listed Derivatives, Trade Operations, Margin Management, Exception Management, Product Launch, Uat, Playbook Development, Regulatory Compliance, Root Cause Analysis, Automation, Generative AI
Similar jobs
Crusoe
San Francisco, CA
Leads corporate services procurement for IT, Finance, Legal, HR, and Travel categories. Manages full procurement lifecycle, negotiates contracts, analyzes spend for cost savings, and builds sourcing team. Requires 7+ years experience and bachelor's degree.
Chime
Chicago, IL
Leads high-complexity financial crime investigations, vendor operations, risk trend analysis, typology development, and audit readiness. Requires 7+ years of regulated-environment experience, advanced SQL, transaction-monitoring expertise, and knowledge of AML and fraud typologies.
Coalition Security
United States
Underwrites complex cyber and Technology E&O risks for large enterprise accounts, leads broker and client negotiations, and shapes portfolio strategy. Requires at least five years of underwriting experience, strong executive communication, and demonstrated mentorship of other underwriters.
Mercury
San Francisco, CAThe Senior KYC Investigator will strengthen ongoing due diligence controls, improve KYC workflows, support complex refresh cases, and partner across Compliance, Product, and Risk teams to increase efficiency and reduce customer friction. The role requires at least 3–5 years in KYC, AML, sanctions, or risk investigations.
Akur8
New York, NY
Senior Life Actuary responsible for designing and maintaining Life, Annuity, and Health actuarial models, supporting client onboarding, demos, and technical guidance. Requires ASA/FSA-level qualification, 7+ years of relevant experience, actuarial platform expertise, and strong communication skills.