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DrataDrataSan Francisco, CA

Senior IT Engineer

Senior IT Engineer manages internal IT infrastructure including identity/access management, device management, network security, and SaaS integrations using automation and IaC. Requires deep MacOS expertise, IAM/MDM tools like Okta/JAMF, cloud experience, and strong troubleshooting skills in a hybrid environment.

137k – 169k
HybridIT Support

About the role

Responsibilities

  • Manage and evolve identity, device, and network security infrastructure through infrastructure-as-code, with version-controlled, peer-reviewed, and auditable changes.
  • Build and maintain automated joiner/mover/leaver workflows for accurate and timely access provisioning and de-provisioning.
  • Enforce least-privilege access across the org through scalable IAM governance.
  • Partner with business departments to evaluate, onboard, and integrate new SaaS tools, owning the full lifecycle from requirements and architecture through automation and security compliance.
  • Establish trust and strong relationships with senior leaders, operations managers, and professional staff.
  • Partner with the Security team to continuously raise the bar on IT security posture.
  • Own technical documentation, support runbooks, and integration templates.
  • Provide mentorship to junior staff and encourage their technical development.
  • Drive AI tool adoption and help the business identify opportunities to integrate AI into workflows.
  • Build internal tools (CLIs, bots, and dashboards) that make the IT team faster and more effective.

Requirements

  • Deep technical knowledge of MacOS.
  • Experience with IAM and SSO/SAML solutions like Okta and Ping.
  • Experience with MDM software like JAMF, Kandji (Iru), or Fleet.
  • Understanding of networking, DNS, firewalls, etc. (RFC knowledge).
  • Experience with AWS or GCP.
  • In-depth troubleshooting and problem-solving skills.
  • Familiarity with SaaS APIs (REST, SOAP, OAuth) for provisioning and automation.
  • Comfort with infrastructure-as-code (e.g., Terraform) and workflow automation.
  • Strong grasp of system design, scalability, and SaaS operational best practices.
  • Familiarity with GitOps workflows and version-controlling infrastructure and configuration changes.
  • Curiosity, desire to learn, and ability to communicate clearly with peers.

Compensation

  • Base salary range: $136,600 - $168,700, plus benefits and stock (RSUs).

Skills

macOSOktaJamfKandjiFleetAWSGCPTerraformPingSaas ApisGitOpsIAMSSOMDM

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