Business Operations Manager
Leads high-impact, cross-functional business operations initiatives, designing scalable processes, analyzing complex data, shaping strategy, and managing a growing team. The role requires 7+ years of operational experience and strong judgment in ambiguous, high-growth environments.
About the job
Responsibilities
- Design and build foundations for 0-to-1 initiatives within the Business Operations function.
- Collaborate cross-functionally to build, execute, monitor, and implement scalable products and processes addressing core business challenges.
- Analyze data to develop strategies, accelerate progress, identify improvement opportunities, and deliver roadmap priorities and team OKRs.
- Build and manage a growing team.
Requirements
- 7+ years of experience in operational roles at high-growth companies.
- Background in consulting, finance, or business operations preferred.
- Strong data analysis skills and comfort solving complex, ambiguous problems.
- Ability to thrive in unfamiliar challenges, drive outcomes, and shape strategy.
- Operational excellence with the ability to manage many moving pieces.
- Strong cross-functional collaboration and accountability for business results.
- Comfort with open feedback and high autonomy.
- Motivation to improve access to affordable mental healthcare.
Compensation and Benefits
- Base pay range: $121,600–$190,000.
- Equity compensation may be available depending on position and level.
- Medical, dental, and vision coverage.
- HSA/FSA.
- 401(k).
- Work-from-home stipend.
- Therapy reimbursement.
- 16-week parental leave for eligible employees.
- Carrot Fertility annual reimbursement and membership.
- 13 paid holidays and a holiday break between December 25 and December 31.
- Flexible PTO.
- Employee Assistance Program.
- Training and professional development.
Skills
Data Analysis, Business Operations, Operational Strategy, Process Design, Cross-Functional Collaboration, Roadmap Planning, Okrs, Team Management
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