Staff AI Product Manager

Responsibilities

• Lead a major area of Fin’s AI platform or AI agent, owning its vision, strategy, roadmap, and impact.
• Develop deep customer, business, and technical understanding to make high-quality product decisions.
• Collaborate with ML scientists, ML engineers, AI designers, and ML researchers to explore ideas, assess feasibility, evaluate trade-offs, and turn AI capabilities into product experiences.
• Take AI concepts from exploration through production launch.
• Run experiments, define success metrics, evaluate performance, and iterate on AI systems and user-facing features.
• Partner with the core product organization to integrate AI across the platform.
• Collaborate with go-to-market, marketing, support, and operations teams to drive adoption and customer impact.
• Create alignment, communicate decisions clearly, and lead teams toward impactful outcomes.

Requirements

• Strong technical fluency and deep experience with AI/ML products, ideally including generative AI.
• Ability to discuss model behavior, evaluation, prompts, architectures, constraints, and trade-offs with technical partners.
• Excellent product judgment across customer needs, business goals, and technical realities.
• Strong problem-framing and customer-insight skills, using research, data, and direct customer conversations.
• Ability to collaborate with engineering and design to ship high-quality software.
• Experience testing, measuring, and iterating on AI systems and user-facing AI features.
• Strong focus on safety, reliability, and customer value.
• Strong communication, influence, leadership, ownership, and ability to create momentum in ambiguous environments.

Benefits

• Autonomy, impact, and responsibility on an experienced AI team.
• Benefits and programs supporting health and wellbeing, family, time away from work, and financial future; offerings vary by location.

Work Arrangement

• Hybrid working policy requiring employees to work in the office at least three days per week.