Senior Product Manager, Scaled Abuse
Lead product vision and roadmap for scaled abuse prevention at Discord, covering fake accounts, ATO, and scraping. Drive cross-functional execution with ML, security, and product teams to protect users.
About the job
What You'll Be Doing
- Own the product philosophy, vision, and multi-quarter roadmap for scaled abuse, spanning fake accounts, ATO, scraping, and recidivism detection — prioritizing proactive, foundational investments that compound across the platform.
- Define, own, and socialize the north-star metrics for the space and report progress against those goals to the relevant stakeholders.
- Translate threat research into forward-looking defensive product work, so our roadmap focus’s on the highest-leverage defensive investments rather than one-off firefights.
- Drive cross-functional execution with growth, security, anti-abuse and product teams to minimize impact of abuse on our users. This work spans machine learning solutions, heuristics, and building delightful features in-app.
- Partner with product teams across Discord to embed abuse resistance into new surfaces before they ship.
What you should have
- Ability to thrive in ambiguous environments, excited about finding solutions to complex, adversarial problems and then executing on them.
- Passionate about Discord and about keeping users safe from abuse at scale.
- 5+ years of experience as a product manager building and shipping great software, including driving prioritization, trade-offs, and timelines. Some of that experience should include designing and shipping user-facing anti-abuse features.
- Strong product sense and pride in understanding Discord and our users.
- Strong analytical ability to quickly organize and leverage data to make informed product decisions with cross-functional stakeholders.
- Previous work in spam, abuse, fraud, account integrity, Trust & Safety, or a strong passion to learn the space.
- Sufficient technical domain expertise to drive alignment on technical requirements with Anti-Abuse, ML, and Security stakeholders.
Bonus Points
- Familiarity with ML-based detection systems and adversarial attacker dynamics.
- BA/BS in Computer Science, Engineering, or relevant technical experience.
- Strong sense of delightful UI and UX design.
Skills
Product Management, Roadmapping, Cross-Functional Collaboration, Machine Learning, Anti-Abuse Systems, Trust & Safety, Data Analysis, Stakeholder Management, Prioritization, User-Facing Features
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