Senior Product Manager, Scaled Abuse

What You'll Be Doing

• Own the product philosophy, vision, and multi-quarter roadmap for scaled abuse, spanning fake accounts, ATO, scraping, and recidivism detection — prioritizing proactive, foundational investments that compound across the platform.
• Define, own, and socialize the north-star metrics for the space and report progress against those goals to the relevant stakeholders.
• Translate threat research into forward-looking defensive product work, so our roadmap focus’s on the highest-leverage defensive investments rather than one-off firefights.
• Drive cross-functional execution with growth, security, anti-abuse and product teams to minimize impact of abuse on our users. This work spans machine learning solutions, heuristics, and building delightful features in-app.
• Partner with product teams across Discord to embed abuse resistance into new surfaces before they ship.

What you should have

• Ability to thrive in ambiguous environments, excited about finding solutions to complex, adversarial problems and then executing on them.
• Passionate about Discord and about keeping users safe from abuse at scale.
• 5+ years of experience as a product manager building and shipping great software, including driving prioritization, trade-offs, and timelines. Some of that experience should include designing and shipping user-facing anti-abuse features.
• Strong product sense and pride in understanding Discord and our users.
• Strong analytical ability to quickly organize and leverage data to make informed product decisions with cross-functional stakeholders.
• Previous work in spam, abuse, fraud, account integrity, Trust & Safety, or a strong passion to learn the space.
• Sufficient technical domain expertise to drive alignment on technical requirements with Anti-Abuse, ML, and Security stakeholders.

Bonus Points

• Familiarity with ML-based detection systems and adversarial attacker dynamics.
• BA/BS in Computer Science, Engineering, or relevant technical experience.
• Strong sense of delightful UI and UX design.