Senior Product Manager, Fleet & Internal Tools

Responsibilities

• Own and evolve the roadmap for Fleet Management and Internal Tooling, spanning device inventory and health, pilot and organization administration, troubleshooting, support, service, and repair workflows.
• Define the end-to-end dock service experience from issue detection and remote diagnosis through dispatch, parts, repair, verification, and closure, focusing on reducing mean time to repair and repeat visits.
• Drive feature definition and prioritization with design, engineering, and go-to-market teams.
• Prototype and validate intuitive workflows that abstract complexity for customers.
• Engage customers, prospects, and internal stakeholders to understand business problems and develop user personas and use-case requirements.
• Communicate plans and progress across stakeholders and follow through to launch and adoption.
• Collaborate with marketing, support, and customer success on product releases.

Requirements

• 6+ years defining and delivering software products, including experience with fleet, logistics, mobility, or operationally complex environments.
• Experience wireframing and collaborating closely with UX design.
• AI-forward mindset and experience using AI to accelerate product delivery.
• Familiarity with data modeling and API-driven architectures; ability to reason about systems at scale.
• Strong technical fluency and ability to work across autonomy, firmware, and cloud engineering teams.
• Excellent written and verbal communication skills.
• Curiosity and empathy for users managing real-world operational complexity.
• Willingness to travel to customer sites and engage with end users.
• FAA Part 107 certification within the first 60 days is required.

Nice-to-Haves

• Experience with drones, autonomous systems, robotics, industrial IoT, or mission-critical connected products.
• Experience with fleet management, asset lifecycle, work-order, field-service, RMA, parts, warranty, or repair-management systems.
• Experience replacing fragmented or third-party workflows with a cohesive native platform.
• Experience serving public safety, critical infrastructure, defense, or other regulated, high-availability customers.

Compensation and Benefits

• Annual base salary: $196,000–$240,000.
• Equity in the form of stock options.
• Group health insurance plans.
• Paid vacation, sick leave, and holiday pay.
• 401(k) savings plan.
• Relocation assistance may be available for eligible roles.