Head of Product - Personal Banking
Leads Mercury’s personal banking product strategy, organization, growth, and business performance across money management, banking, savings, investments, and money movement. Requires 10+ years of consumer product experience, 5+ years managing product leaders, AI product experience, and strong regulated-environment judgment.
About the job
Responsibilities
- Own end-to-end product strategy, metrics, customer propositions, growth, engagement, and business performance for personal banking.
- Lead products spanning personal money management, banking, savings, investments, money movement, and future lending.
- Set a high bar for consumer product craft, including copy, latency, empty states, reliability, correctness, and support outcomes.
- Drive meaningful use of AI in consumer products.
- Recruit, lead, coach, and develop a high-performing product management organization; establish operating cadence, build discipline, pace, and quality.
- Own acquisition, activation, retention, growth loops, and connections between personal banking and Mercury’s existing business offerings.
- Align product, engineering, design, data, risk, compliance, legal, marketing, support, and partners around a cohesive strategy.
Requirements
- 10+ years building consumer products, including ownership of product growth and economics.
- 5+ years leading product managers, including hiring, coaching, organizational design, and performance management.
- Experience building products used by millions of consumers and demonstrating the decisions that drove adoption.
- Experience shipping AI-led products to real consumers.
- Experience launching and scaling 0-to-1 products while operating large products with active customers.
- Exceptional cross-functional leadership across engineering, design, data, risk, compliance, and external partners.
- Strong customer-centered, data-driven, experimentation-oriented product approach.
- Sound judgment operating in regulated environments and balancing customer experience with banking controls.
Nice to Have
- Banking, payments, or fintech experience.
Compensation
- US employees: base salary of $289,700–$362,100 USD.
- Canadian employees: base salary of $273,800–$342,200 CAD.
- Total rewards include base salary, equity, and benefits.
Skills
Product Strategy, Product Management, Consumer Products, Product Growth, Product Economics, Artificial Intelligence, Experimentation, Product Analytics, Banking, Payments, Fintech, Risk Management, Regulatory Compliance, Organizational Design, Cross-Functional Leadership
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