Senior Solutions Architect - East
Leads customer implementations and adoption of secure open-source software solutions, partnering with account, product, and engineering teams. Requires 8+ years developing multi-tier applications, strong Kubernetes and container experience, and 4+ years in post-sales client support.
About the job
Responsibilities
- Lead technical implementations and drive adoption of Chainguard Images, helping customers build securely with open source software across their organizations.
- Partner with account executives, sales engineers, customer success managers, and support teams to understand customer goals and pain points, drive account strategies, realize value, and support retention and growth.
- Act as “customer zero” by testing and documenting Chainguard Images and ensuring a smooth onboarding experience.
- Partner with Product and Engineering to communicate customer requirements and determine image-build priorities.
- Maintain account-level architecture and share best practices and lessons learned across the organization.
- Collaborate with, teach, and learn from the broader team.
Requirements
- 4+ years of experience in a post-sales role supporting clients.
- 8+ years of experience developing high-performance, multi-tier applications.
- Strong experience with Kubernetes and containers.
- Experience with software development processes, practices, and software engineering design concepts.
- Ability to communicate technical information effectively to both technical and non-technical audiences, from engineers to executives.
- Ability to work effectively with cross-functional engineering teams and business partners.
- Excellent written and verbal communication skills.
- Bachelor’s degree or higher in Computer Science, Software Engineering, Information Technology, or a related field.
- Ability to travel up to 15% of the time.
- Located in the Eastern Time Zone.
Compensation
- Up to $195,000 base salary, plus bonus and equity.
Skills
Kubernetes, Containers, Open Source Software, Software Development, Software Engineering, Multi-Tier Applications, Application Architecture, Technical Communication
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