Manager, Solutions Consulting

What you'll do at Figma:

• Lead and motivate a diverse team of Solutions Consultants across AMER
• Participate in customer and prospect meetings alongside your team
• Assist in continual training and development, including mentorship, hiring, and career growth
• Work cross-functionally to help define and execute our technical pre- and post-sales strategy
• Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
• Monitor team performance and support them in exceeding their goals

We'd love to hear from you if you have:

• 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
• 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
• Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
• Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
• Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support
• You embody our values and can thrive in a constantly evolving and growing environment

While it's not required, it's an added plus if you also have:

• Practical experience using or working with Figma
• Experience working across multiple time zones
• Knowledge of light scripting, querying, or prototyping