Senior Analyst - Business Operations

What You'll Do

Strategic Advisory & Customer Success

• Own a portfolio of enterprise CPG accounts, serving as a trusted advisor on business process optimization, software adoption, and long-term value realization
• Lead onboarding, implementation, and training to ensure customers go live quickly and successfully
• Build deep relationships with senior stakeholders — from finance directors to COOs — and maintain high retention and expansion rates across your book of business
• Proactively identify risks, surface solutions, and ensure customers see measurable business impact

Shape the Product

• Translate complex workflows (forecasting, trade promotion, AOPs, retail accounting) into clear product requirements
• Partner with product and engineering to prioritize features based on customer needs and market gaps
• Act as the voice of the customer internally, ensuring what we build maps to real-world use

What We're Looking For

Required

• 2+ years of experience in management consulting, investment banking, private equity, or CPG finance
• Strong problem-solving skills and ability to structure ambiguous problems
• Excellent communication skills across technical and non-technical audiences
• High ownership mindset with ability to execute end-to-end
• Willingness to work in-office in NYC 5 days/week

Nice to Have

• Experience in CPG, retail, or consumer finance
• Familiarity with forecasting, AOPs, or financial planning workflows
• Knowledge of syndicated data (Circana, Nielsen, SPINS)
• Exposure to trade promotion management or CPG accounting
• Experience working closely with product or engineering teams

Compensation

• $100k–$130k + Benefits + Meaningful Equity (0.06%–0.085%)