Engineering Manager, Rider Loyalty

Responsibilities

• Own the Loyalty roadmap from strategy through delivery, translating member growth and retention goals into an engineering plan.
• Manage dependencies across Partnerships and Rider Pay.
• Build and scale systems for membership, rewards earning and redemption, and benefit delivery.
• Maintain a high technical bar through architecture reviews, technical debt management, observability, reliability, and on-call practices.
• Develop engineers by matching people with opportunities, setting clear expectations, and providing timely feedback.

Requirements

• 5+ years of professional software engineering experience, including 2+ years of directly managing engineers.
• Experience managing a team that shipped both mobile and backend work.
• Ability to read and review code in at least one mobile or backend area.
• Experience owning a consumer product used by millions of people monthly.
• Experience using AI tools and understanding their strengths and limitations.
• Bachelor's or master's degree in Computer Science, Computer Engineering, or a related field, or equivalent practical experience.

Benefits

• Extended health and dental coverage, life insurance, and disability benefits.
• Mental health benefits.
• Family-building benefits.
• Child care and pet benefits.
• Lyft-funded Health Care Savings Account.
• RRSP plan with company match.
• Flexible paid time off for salaried team members; hourly team members receive 15 days, plus an additional day per year of service.
• 18 weeks of paid parental leave for eligible biological, adoptive, and foster parents.
• Subsidized commuter benefits and Lyft ride credits.
• Base pay range of CAD $172,000–$215,000 in the Toronto area, excluding potential equity, bonus, and benefits.