Event & Community Manager

Responsibilities

Events

• Own end-to-end planning and execution for Nectar's event calendar: customer dinners, executive roundtables, happy hours, webinars, and conference sponsorships/booths.
• Manage budgets, vendors, venues, and logistics, and build repeatable processes so events scale smoothly as the company grows.
• Partner with sales and customer success to build event strategies that generate pipeline and deepen relationships with existing customers.
• Track and report on event ROI — attendance, pipeline influence, and customer sentiment — and use that data to sharpen the calendar over time.
• Represent Nectar at industry conferences and manage on-site logistics, staffing, and sponsor deliverables.

Community

• Design and launch Nectar's first customer/industry community program (e.g., a Slack or Discord community, ambassador program, or customer council).
• Create a content and engagement cadence that keeps the community active: AMAs, office hours, member spotlights, and peer-to-peer discussion.
• Serve as the primary point of contact for community members, building authentic relationships with key customers and industry voices.
• Identify and cultivate community advocates who can support case studies, referrals, and word-of-mouth growth.
• Feed community insights and feedback back to product, marketing, and customer success teams.

Requirements

• 3–6 years of experience in event marketing, community management, or a hybrid of both, ideally at a B2B SaaS or martech company.
• A track record of planning and executing events end-to-end, from concept through post-event reporting.
• Experience building or growing an online or in-person community from scratch.
• Comfort operating with high autonomy in an early-stage environment where processes don't yet exist — you're excited to build them.
• Strong project management skills and an ability to juggle multiple events and workstreams at once without dropping details.
• Excellent written and verbal communication, with a genuine interest in connecting with people.
• Willingness to travel for events and conferences (estimated 20–30%).

Nice-to-Haves

• Experience in the social media, marketing technology, or creator economy space.
• Familiarity with community platforms (Slack, Discord, Circle) and event tooling (Luma, Bizzabo, HubSpot).
• Prior experience as an early hire at a startup, building a function from zero to one.

Compensation & Benefits

• Competitive compensation and early equity
• Health, vision, and dental benefits + 401(k) match
• Clear career growth opportunities as the company scales
• Deep exposure to cutting-edge AI tooling and the opportunity to shape how brands use it
• A collaborative, ambitious team defining a new category of AI-native marketing infrastructure