Director / Senior Director, Critical Facility Operations

The Role

At Cerebras, we build systems that redefine the scale of compute. That ambition extends beyond silicon into the infrastructure that powers it.We are looking for a Director / Sr. Director of Critical Facility Operations to lead the environments that enable next-generation AI workloads. This leader will own availability, operational integrity, and performance across a colocation-driven data center footprint—ensuring our infrastructure operates with precision, predictability, and zero room for error.This is not a traditional facilities role. You will operate at the intersection of mission-critical engineering, vendor orchestration, and operational excellence, building systems and teams that can scale with the most demanding compute environments in the world.

Responsibilities

• Drive a no-downtime operating model across all facilities
• Own uptime performance end-to-end including incident response and RCA
• Build a culture where failures are analyzed and not repeated

Vendor & Colocation

• Architect and run a high-discipline vendor operating model
• Convert vendor relationships into measurable systems
• Lead deep operational reviews and enforce accountability

Contracts

• Align SLAs, incentives, and performance
• Eliminate ambiguity in ownership and response

Safety

• Build a zero-incident safety culture
• Ensure rigor in high-risk procedures

Maintenance

• Transform preventive maintenance into failure prevention
• Implement predictive strategies where possible

Operations

• Standardize SOPs, MOPs, and EOPs
• Build a high-signal operating rhythm
• Benchmark against hyperscale operators

Leadership

• Build high-performing, high-agency teams
• Drive ownership, speed, and technical excellence

Scaling

• Ensure operational readiness for new builds
• Influence design and site strategy

Skills & Qualifications

• 12–15+ years in mission-critical facilities or data center operations
• Experience managing multi-site, vendor-heavy environments
• Strong expertise in electrical and mechanical systems
• Proven track record in improving uptime and performance

Success Metrics

• Availability and SLA performance
• Incident reduction and MTTR improvement
• Vendor performance and accountability
• Safety metrics
• Maintenance quality and execution

Why Join Cerebras

People who are serious about software make their own hardware. At Cerebras we have built a breakthrough architecture that is unlocking new opportunities for the AI industry. With dozens of model releases and rapid growth, we’ve reached an inflection point in our business. Members of our team tell us there are five main reasons they joined Cerebras:

• Build a breakthrough AI platform beyond the constraints of the GPU.
• Publish and open source their cutting-edge AI research.
• Work on one of the fastest AI supercomputers in the world.
• Enjoy job stability with startup vitality.
• Our simple, non-corporate work culture that respects individual beliefs.

Read our blog: Five Reasons to Join Cerebras in 2026. Apply today and become part of the forefront of groundbreaking advancements in AI!